Common use of The Technical Infrastructure Layer Clause in Contracts

The Technical Infrastructure Layer. The technical infrastructure layer shall provide: (a) the facilities for security, performance, reliability, integration, and systems management; (b) services to the application and data layers for role- based security, encryption, inter- and intra- system messaging, scalability (such as clustering in support of performance objectives), failover and disaster recovery, and systems monitoring to ensure reliable high service levels; and, (c) the generic tools, such as basic reporting infrastructure, for invocation by the application layer business processes. The technical infrastructure layer uses technologies and tools from Microsoft, IBM Software (e.g., DataStage, QualityStage and ProfileStage along with Tivoli for operational support and monitoring), Novell (security and Active Directory synchronization), and Business Objects (Crystal Reports). The Contractor shall leverage the State’s then existing authentication technologies, which the state provides as part of the overall hosting environment. These tools and technologies reflect shared services based on the integration and implementation of best-of-breed technical components that meet Connecticut DMV’s unique business, technical, and security requirements. The Contractor’s technical team works closely with the State to determine specific integration and configuration requirements as part of SVP. The CIVLS application components, channel, and customer self-service further extend the CIVLS Framework services. The Contractor shall integrate external systems into the Contractor’s CIVLS Solution through a variety of methods, including: web services, direct application programming interface (“API”) calls, ETL, batch processes, or custom integration. The State will facilitate defining, testing and deploying interfaces with external organizations. The Contractor’s CIVLS technical solution shall provide an n-tier architecture that separates presentation, business logic, and database for enhanced performance, reliability, scalability, and security. CICLS shall leverage proven .NET technologies implemented in a state-of-the-art manner, tested in real-world production settings and by senior Microsoft technicians.