Common use of Telephone Monitoring Clause in Contracts

Telephone Monitoring. In the regular course of our business, we may monitor and record phone conversations made or received by our associates. You agree that we will have such right with respect to all phone conversations between you and our associates, whether initiated by you or any of our associates. Fees and Charges A Schedule of Fees associated with your account, as well as fees for some non-account services (such as wires, money orders, etc.) is provided in our Schedule of Fees & charges. The Schedule of Fees & Charges is part of the contract between you and us. Funds Availability Our policy is to generally make funds from your deposits available to you on the same business day as the day we receive your deposit. At that time, you can withdraw the funds in cash and in the case of Checking and Money Market Accounts, we will use the funds to pay checks that you have written. Please note that even after we have made funds available to you and you have withdrawn the funds, you are still responsible for checks you deposit or cash that are returned to us unpaid and for any other problems involving the items you deposit or cash. For determining the availability of your deposits, every day is a business day, except Saturday, Sunday and Federal Holidays. We will consider that deposits by mail are made on the business day we receive them. Longer Delays May Apply: In some cases, we will not make all of the funds that you deposit by check available to you on the same business day as the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. However, the first $225 of your deposit will be available on the same business day. If we are not going to make all of the funds from your deposit available on the same business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the next business day after we receive your deposit. If you need the funds from a deposit right away, please ask us when funds will be available. In addition, funds you deposit by check may be delayed for a longer period than noted above under the following circumstances: • We believe a check you deposit will not be paid • You deposit checks totaling more than $5,525 on any one day • You have overdrawn your account repeatedly in the last six months • You redeposit a check that has been returned unpaid. • There is an emergency, such as a failure of communications or computer equipment We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.

Telephone Monitoring. In the regular course of our business, we may monitor and record phone conversations made or received by our associatesemployees. You agree that we will have such right with respect to all phone conversations between you and our associatesemployees, whether initiated by you or any of our associatesemployees. Fees and Charges A Schedule schedule of Fees fees associated with your account, as well as fees for some non-account services (such as wires, cashier’s checks, money orders, etc.) is provided in our Schedule Statement of Fees. The Statement of Fees & charges. The Schedule of Fees & Charges is part of the contract between you and us. Funds Availability Our policy is to generally make funds from your deposits available to you on the same business day as the day we receive your deposit. At that time, you can withdraw the funds in cash and and, in the case of Share Draft Checking and Liquid Advantage Money Market AccountsShare accounts, we will use the funds to pay checks that you have written. Please note that even after we have made funds available to you and you have withdrawn the funds, you are still responsible for checks you deposit or cash that are returned to us unpaid and for any other problems involving the items you deposit or cash. For determining the availability of your deposits, every day is a business Fordeterminingtheavailabilityofyourdeposits,everydayisabusiness day, except Saturday, Sunday and Federal Holidaysfederal holidays. We will consider that deposits by mail are made on the business day we receive them. Longer Delays May Apply: In some cases, we will not make all of the funds that you deposit by check available to you on the same business day as the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. However, the first $225 of your deposit will be available on the same business day. If we are not going to make all of the funds from your deposit available on the same business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the next business day after we receive your deposit. If you need the funds from a deposit right away, please ask us when funds will be available. In addition, funds you deposit by check may be delayed for a longer period than noted above under the following circumstances: • We we believe a check you deposit will not be paid • You you deposit checks totaling more than $5,525 on any one day • You you have overdrawn your account repeatedly in the last six months • You you redeposit a check that has been returned unpaid. unpaid • There there is an emergency, such as a failure of communications or computer equipment We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit. If a disaster or other emergency occurs there may be an unforeseen delay in our ability to make funds available, to process deposits, to update accounts, or otherwise perform under this Disclosure & Agreement. In such event, we will provide reasonable notice specifying the time period when the funds will be made available for withdrawal, unless we in good faith do not know at the time the notice is given the duration of the emergency and, consequently, when the funds will be made available. Special Rules for New Accounts: If you are a new Member, the following special rules will apply during the first 30 days your account is open: Funds from deposits of cash, or from electronic or wire transfers into your account, will be available on the same business day as the day we receive the deposit. The first $5,525 of a day’s total deposits of US Treasury, cashier’s, certified, teller’s, traveler’s, and federal, state and local government checks will be available on the same business day as the day of your deposit if the checks are made payable directly to you. The excess over $5,525 will be available no later than the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,525 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available no later than the 11th business day after the day of your deposit. Holds on Other Funds: If we accept for deposit a check that is drawn on another financial institution, we may make funds from the deposit available for withdrawal from the account of deposit immediately, but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited. If we cash a check for you that is drawn on another financial institution, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it. Effect of a Hold: Even if we do not make all the funds from a deposit available the same business day, the amount of the deposit is credited and begins to earn dividends immediately. Collection Items: Some items, such as items subject to processing delays (e.g., insurance drafts and foreign items), cannot be credited to your account until we receive the funds. On such items, we will tell you this and give you an estimate of the time it will take to receive the funds. When funds are received, we will notify you and immediately credit your account for that amount minus any service charge levied by a third party. Endorsement Standards: The Federal Expedited Funds Availability Act and Federal Reserve Board Regulation CC mandate endorsement standards for items you present for deposit. The first 1-1/2 inches on the back side of a check is for signatures and deposit instructions. The same 1-1/2 inch restriction applies if you use an ink stamp for endorsement of your checks. The remainder of the check is to be used for other processing. This endorsement procedure applies to all instruments deposited to SchoolsFirst FCU and other financial institutions. Failure to follow these standards may result in refusal of the item for deposit. Substitute Checks and Your Rights What Is A Substitute Check? Federal law permits banks to replace original checks with “substitute checks.” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of the substitute check states: “This is a legal copy of your check. You can use it the same way you would use the original check.” You may use a substitute check exactly the same way you would use an original check including as proof of payment. Some or all of the checks you receive back from us may be substitute checks. This notice describes rights you have when you receive substitute checks from us. The rights in this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other law with respect to those transactions. What Are My Rights Regarding Substitute Checks? In certain cases, federal law provides a special procedure for you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think we withdrew the wrong amount from your account or withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (for example, bounced check fees). The amount of your refund under this procedure is limited to the amount of your loss, or the amount of the substitute check, whichever is less. You are also entitled to dividends on the amount of your refund if your account is a dividend-bearing account. If your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law. If you use this procedure, you may receive a refund (plus dividends if your account earns dividends) within 10 business days. We may reverse the refund (including any dividends on the refund) if we later are able to show that the substitute check was posted correctly to your account.

Telephone Monitoring. In the regular course of our business, we may monitor and record phone conversations made or received by our associates. You agree that we will have such right with respect to all phone conversations between you and our associates, whether initiated by you or any of our associates. Fees and Charges A Schedule of Fees associated with your account, as well as fees for some non-account services (such as wires, money orders, etc.) is provided in our Schedule of Fees & charges. The Schedule of Fees & Charges is part of the contract between you and us. Funds Availability Our policy is to generally make funds from your deposits available to you on the same business day as the day we receive your deposit. At that time, you can withdraw the funds in cash and in the case of Checking and Money Market Accounts, we will use the funds to pay checks that you have written. Please note that even after we have made funds available to you and you have withdrawn the funds, you are still responsible for checks you deposit or cash that are returned to us unpaid and for any other problems involving the items you deposit or cash. For determining the availability of your deposits, every day is a business day, except Saturday, Sunday and Federal Holidays. We will consider that deposits by mail are made on the business day we receive them. Longer Delays May Apply: In some cases, we will not make all of the funds that you deposit by check available to you on the same business day as the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. However, the first $225 200 of your deposit will be available on the same business day. If we are not going to make all of the funds from your deposit available on the same business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the next business day after we receive your deposit. If you need the funds from a deposit right away, please ask us when funds will be available. In addition, funds you deposit by check may be delayed for a longer period than noted above under the following circumstances: • We believe a check you deposit will not be paid • You deposit checks totaling more than $5,525 on any one day • You have overdrawn your account repeatedly in the last six months • You redeposit a check that has been returned unpaid. • There is an emergency, such as a failure of communications or computer equipment We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.