Statistical Reporting. Service Operators should submit statistics relating to service performance of their service unit(s) to the SWD on a quarterly basis, unless otherwise specified. The responsibility rests with Service Operators to ensure that their reported statistics are both accurate and timely. Service Operators should process and monitor the statistics to produce information about the performance of individual service unit(s) and of their service as a whole in the Service Performance Management Information System and observe all relevant submission dates as required by the SWD.
Appears in 2 contracts
Sources: Funding and Service Agreement, Funding and Service Agreement