Common use of Services General Clause in Contracts

Services General. 1. Seller will provide telephone consultation or service Monday through Friday during regular business hours 8:30am to 5:00pm Central Time, except for those days which are recognized national or state holidays. Seller reserves the right to limit any one telephone call to one hour and each contact to one question or issue (“incident” as defined below). 2. Upgrades: Seller will provide internet available software upgrades for the plan membership period.