Service Monitoring, Management and Reporting. iManage shall continuously monitor and manage the Cloud Services. Customer may subscribe to Cloud Services notifications and, during the applicable Order Term, iManage will provide such notifications when an issue begins, while the issue is ongoing and when the issue has been resolved. Additionally, iManage publishes Availability reports on the iManage Data Center Alerts page of the iManage support website found at xxxxx://xxxx.xxxxxxx.xxx and Customer may subscribe to receive a notification when such reports are published.
Appears in 5 contracts
Samples: Imanage Cloud Services Agreement, Imanage Cloud Services Agreement, Cloud Services Agreement
