Service Level Measurement. FIS shall utilize the necessary measurement and monitoring tools and procedures required to measure and report FIS'S performance of the Services against the applicable Service Levels. Such measurement and monitoring shall permit reporting at a level of detail sufficient to verify compliance with the Service Levels, and shall be subject to audit by FNT as described below in Section 5.7. FIS shall provide FNT with information regarding such tools and procedures upon request, for purposes of verification, project and contract management.
Appears in 2 contracts
Samples: Master Information Technology Services Agreement (Fidelity National Title Group, Inc.), Master Information Technology Services Agreement (Fidelity National Title Group, Inc.)
Service Level Measurement. FIS shall utilize the necessary measurement and monitoring tools and procedures required to measure and report FIS'S ’s performance of the Services against the applicable Service Levels. Such measurement and monitoring shall permit reporting at a level of detail sufficient to verify compliance with the Service Levels, and shall be subject to audit by FNT FNF as described below in Section 5.7. FIS shall provide FNT FNF with information regarding such tools and procedures upon request, for purposes of verification, project and contract management.
Appears in 2 contracts
Samples: Application Development Services Agreement (Lender Processing Services, Inc.), Application Development Services Agreement (Lender Processing Services, Inc.)
Service Level Measurement. FIS shall utilize the necessary measurement and monitoring tools and procedures required to measure and report FIS'S ’s performance of the Services against the applicable Service Levels. Such measurement and monitoring shall permit reporting at a level of detail sufficient to verify compliance with the Service Levels, and shall be subject to audit by FNT as described below in Section 5.7. FIS shall provide FNT with information regarding such tools and procedures upon request, for purposes of verification, project and contract management.
Appears in 1 contract
Samples: Master Information Technology Services Agreement (Fidelity National Information Services, Inc.)
Service Level Measurement. FIS shall utilize the necessary measurement and monitoring tools and procedures required to measure and report FIS'S 's performance of the Services against the applicable Service Levels. Such measurement and monitoring shall permit reporting at a level of detail sufficient to verify compliance with the Service Levels, and shall be subject to audit by FNT FNF as described below in Section 5.7. FIS shall provide FNT FNF with information regarding such tools and procedures upon request, for purposes of verification, project and contract management.
Appears in 1 contract
Samples: Master Services Agreement (Fidelity National Information Services, Inc.)
