Service Issues. Allied shall not be responsible for any service interruption, degradation, delay, transmission error, operational failure, and/or unavailability (individually and collectively referred to as “Service Problem”) at any location where Allied is not the internet service provider for Customer. This includes any situation where, instead of routing voice and data traffic on Allied’s network, Customer uses a service or circuit (e.g., T-1, DSL, cable, Ethernet) to route traffic
Appears in 2 contracts
Sources: Service Agreement, Service Agreement