Common use of Scheduled and Unscheduled Maintenance Clause in Contracts

Scheduled and Unscheduled Maintenance. Scheduled maintenance does not count as Downtime and shall not occur during Business Hours. Scheduled maintenance for the purposes of releasing updates of new functionality shall be communicated by Us at least 7 days in advance. Scheduled maintenance for the purposes of securing business continuity (for example virus protection, security updates or third party release service packs) may however be communicated by Us with less than 7 days’ notice, if it is reasonably expected to be in the interest of Cloud Service users in general. We may in Our sole discretion take the Cloud Service down for unscheduled maintenance in which case We will strive to notify You in advance. Such unscheduled maintenance will be counted as Downtime.

Appears in 7 contracts

Samples: Subscription and Services Agreement, Subscription and Services Agreement, Subscription and Services Agreement

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Scheduled and Unscheduled Maintenance. Scheduled maintenance does not count as Downtime Downtime. Scheduled maintenance shall be communicated by Us at least 48 hours in advance and shall not occur during Business Hours. Scheduled maintenance for the purposes of releasing updates of new functionality shall be communicated by Us at least 7 days in advance. Scheduled maintenance for the purposes of securing business continuity (for example virus protectionIn addition, security updates or third party release service packs) may however be communicated by Us with less than 7 days’ notice, if it is reasonably expected to be in the interest of Cloud Service users in general. We may in Our our sole discretion take the Cloud Service down for unscheduled maintenance in which case We will strive to notify You in advance. Such unscheduled maintenance will be counted as DowntimeDowntime for the purpose of calculating Availability.

Appears in 6 contracts

Samples: Master Cloud Subscription Agreement, Master Cloud Subscription Agreement, Master Cloud Subscription Agreement

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Scheduled and Unscheduled Maintenance. Scheduled maintenance does not count as Downtime and shall not occur during Business Hours. Scheduled maintenance for the purposes of releasing updates of new functionality shall be communicated by Us Medius at least 7 days in advance. Scheduled maintenance for the purposes of securing business continuity (for example virus protection, security updates or third party release service packs) may however be communicated by Us Medius with less than 7 days’ notice, if it is reasonably expected to be in the interest of Cloud Service users in general. We Medius may in Our its sole discretion take the Cloud Service down for unscheduled maintenance in which case We Medius will strive to notify You Customer in advance. Such unscheduled maintenance will be counted as Downtime.

Appears in 2 contracts

Samples: Subscription and Services Agreement, Subscription and Services Agreement

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