Enterprise Developer Support Sample Clauses

Enterprise Developer Support. Enterprise developer support is an add-­‐on offering available to Moovweb enterprise customers for a monthly subscription. It includes a mandatory initial kick-­‐start training and a monthly allocation of incidents for ongoing developer support. Any developers who will utilize the monthly hours must participate in virtual classroom basic training. Support will cover Tritium, how best to structure projects/code, troubleshooting issues with code, and issues with developer tools. This support assumes developers have a working knowledge of HTML, CSS and JavaScript and Moovweb will not cover supporting those languages. While Moovweb experts may write snippets of code to help illustrate a concept or to correct a narrow issue with code, Moovweb experts will not wholesale write a Tritium project. If a customer is in need of help writing their projects, Professional Services are available. To engage with Professional Services, a customer can directly contact their named account manager (or sales rep) or call 877-­‐666-­‐8932.