Common use of Registrar Responsibility for Customer Support Clause in Contracts

Registrar Responsibility for Customer Support. Registrar shall provide (i) support to accept orders for registration, cancellation, modification, renewal, deletion or transfer of Registered Names and (ii) customer service (including domain name record support) and billing and technical support to Registered Name Holders. Registrar shall, consistent with ICANN policy, provide to Registered Name Holders emergency contact or 24/7 support information for critical situations such as domain name hijacking.

Registrar Responsibility for Customer Support. Registrar shall provide (i) support to accept orders for registration, cancellation, modification, renewal, deletion or transfer of Registered Names and Names; (ii) customer service (including domain name record support) and billing and technical support to Registered Name Holders; and (iii) support for Technical Bundling and Validation procedures. Registrar shall, consistent with ICANN policy, provide shall publish to Registered Name Holders emergency contact or 24/7 support information for critical situations such as domain name hijacking.

Registrar Responsibility for Customer Support. Registrar shall at a minimum provide (i) support to accept orders for registrationRegistered Names, cancellationincluding registrations, modificationcancellations, renewaldeletions, deletion or transfer of Registered Names and transfers, and (ii) customer service (including domain name record support) and billing and technical support to Registered Name Holders. Registrar shall, consistent with ICANN policy, provide to Registered Name Holders emergency contact or 24/7 support information for critical situations such as domain name hijacking.

Registrar Responsibility for Customer Support. The Registrar shall provide (i) Registrants with customer service and support to accept orders for the registration, cancellation, modification, renewal, deletion deletion, or transfer of Registered Names and (ii) customer service (including Names, domain name record support) and billing , billing, and technical support to Registered Name Holderssupport. The Registrar shall, consistent with ICANN policypolicies, provide to Registered Name Holders Registrants emergency contact or 24/7 support information for critical situations such as domain name hijacking.

Registrar Responsibility for Customer Support. Registrar shall provide (i) support to accept orders for registration, cancellation, modification, renewal, deletion or transfer of Registered Names Items and (ii) customer service (including domain name record support) and billing and technical support to Registered Name Item Holders. Registrar shall, consistent with ICANN policy, provide shall publish to Registered Name Item Holders emergency contact or 24/7 support information for critical situations such as domain name hijacking.

Registrar Responsibility for Customer Support. Registrar shall provide (i) support to accept orders for registration, cancellation, modification, renewal, deletion or transfer of Registered Names and (ii) customer service (including domain name record support) and billing and technical support to Registered Name Holders. Registrar shallreserves the right to stop sponsoring new registrations of Registered Names, consistent with ICANN policyand in such event, Registrar will not be required to provide registrations, renewals, redemptions or transfers to the Registrar of Registered Name Holders emergency contact or 24/7 support information for critical situations such as domain name hijackingNames.

Registrar Responsibility for Customer Support. The Registrar shall provide (i) Registrants with customer service and support to accept orders for the registration, cancellation, modification, renewal, deletion deletion, or transfer of Registered Names and (ii) customer service (including Names, domain name record support) and billing , billing, and technical support to Registered Name Holderssupport. The Registrar shall, consistent with ICANN policy, shall provide to Registered Name Holders Registrants emergency contact or 24/7 support information for critical situations such as domain name hijacking.

Registrar Responsibility for Customer Support. The Registrar shall provide (i) support to accept orders for registration, cancellation, modification, renewal, deletion deletion, redemption or transfer of Registered Names and (ii) customer service (including domain name record support) and billing ), billing, and technical support to Registered Name HoldersHolders (also sometimes referred to herein as “Registrants”). The Registrar shall, consistent with ICANN policy, provide to Registered Name Holders emergency contact or 24/7 support information for critical situations such as domain name hijacking.

Registrar Responsibility for Customer Support. Registrar shall provide (i) support to accept orders for registration, cancellation, modification, renewal, deletion or transfer of Registered Names and (ii) customer service (including domain name record supportsupport for IDN domain names in Chinese script) and billing and technical support to Registered Name HoldersHolders and (iii) provisioning of IDN registrations in EPP. Registrar shall, consistent with ICANN policy, provide shall publish to Registered Name Holders emergency contact or 24/7 support information for critical situations such as domain name hijacking.

Registrar Responsibility for Customer Support. Registrar shall at a minimum provide (i) support to accept orders for registration, cancellation, modification, renewal, deletion deletion, redemption or transfer of Registered Names and (ii) customer service (including domain name record support) and billing and technical support to Registered Name Holders. Notwithstanding the foregoing, Registrar shallreserves the right to stop sponsoring new registrations of Registered Names, consistent with ICANN policybut in such event, Registrar will still be required to provide to cancellations, modifications, renewals, deletions, redemptions or transfers of Registered Name Holders emergency contact or 24/7 support information for critical situations such as domain name hijackingNames.

Registrar Responsibility for Customer Support. Registrar shall provide (i) support to accept orders for registration, cancellation, modification, renewal, deletion or transfer of Registered Names and (ii) customer service (including domain name record support) and billing and technical support to Registered Name Holders. Holders and (iii) Registrar shall, consistent with ICANN policy, provide shall publish to Registered Name Holders emergency contact or 24/7 support information for critical situations such as domain name hijacking.