Real Time Deposit Risk Management. Behind the scenes, the mRDC Service and the Q2mobility application utilizes a wide range of check deposit risk factors weighing against each of your mobile check deposit submissions, in an effort to detect and uncover errors, irregularities and indications of possibly fraudulent characteristics that, potentially, could defeat the collection of a check or result in its later return. The Bank will promptly review Checks placed in this category. This risk management process benefits not only the Bank, but also protects you, the User. When the Bank deems it appropriate, as determined in its sole discretion, a check(s) submission may be rejected not only for issues of poor image quality, but also for questions concerning its negotiability. If rejection of a check is possible, but not certain, it will be sent for back office attention and a quick determination of whether or not the check will be sent for presentment and collection.
Real Time Deposit Risk Management. The mRDC Service and the Q2mobility application utilize a wide range of Check deposit risk factors weighing against each of your mobile Check deposit submissions, in an effort to detect and uncover errors, irregularities and indications of possibly fraudulent characteristics that, potentially, could defeat the collection of a Check or result in later return. The Bank will promptly review Checks placed in this category. This risk management process benefits not only the Bank, but also protects you. In its discretion the Bank may reject any Check submission, not only for issues of poor image quality, but also for issues concerning authenticity, potential fraud, compliance with Bank rules and Check negotiability. The criteria for rejection could include, but are not limited to, violations of Maximum Deposit Limits (see Section II., below), Ineligible Items, incomplete Checks, improper endorsements, missing endorsements, forgeries, mismatched names, amounts or other data, material alterations, counterfeits, errors in MICR line or routing transit number (“RTN”), duplicates [i.e., checks previously deposited or submitted for deposit at any financial institution (which were not eligible for redeposit)], stopped items, closed or blocked accounts, device or geo-location issues, etc.). If rejection of a Check is possible, but not certain, it will be sent for back office review and a quick determination of whether or not the Check will be accepted and sent for collection. If the Check image is illegible or the Maximum Deposit Limits are exceeded, you will receive prompt on-screen notice of the rejection. If rejected for other reasons, you will be notified of the rejection via separate communication.
