Quality Service Reviews. 1. As part of the Quality Assurance System outlined in Section VII.C., the State will use Quality Service Reviews (“QSRs”) to evaluate the quality of services and supports. Through the QSR process, the State will collect information through a sample of face- to-face interviews of the individual, relevant professional staff, and other people involved in the individual’s life, as well as through review of individual treatment plans. Through the QSR process, the State will evaluate, among other things, whether individuals’ needs are being identified, whether services and supports are meeting individuals’ needs, and whether services and supports are designed around individuals’ strengths and meeting individuals’ goals.
Appears in 4 contracts
Samples: Settlement Agreement, Settlement Agreement, Settlement Agreement
