Common use of PROVIDER UPDATES Clause in Contracts

PROVIDER UPDATES. Provider shall give Customer electronic or other written reports and updates, as reasonably requested by Customer from time to time, of: a) the nature and status of its efforts to correct any Error, including a description of the Error and the estimated time of Provider’s response and Resolution; b) its Service Level performance, including Service Level response and Resolution times; and c) the Service Credits to which Customer has become entitled.

PROVIDER UPDATES. Provider shall give Customer User regular electronic or other written reports and updates, as reasonably requested by Customer from time to time, updates of: a) 2.6.1 the nature and status of its efforts to correct any Error, including a description of the Error and the estimated time of Provider’s response and Resolution; b) 2.6.2 its Service Level performance, including Service Level response and Resolution times; and c) 2.6.3 the Service Credits to which Customer User has become entitled.