Professional Maintenance Clause Samples
The Professional Maintenance clause requires that services, equipment, or property be maintained to a specified professional standard throughout the term of an agreement. This typically means that the responsible party must perform regular inspections, repairs, and upkeep using qualified personnel and industry-accepted methods. By setting clear expectations for maintenance quality, this clause helps prevent deterioration, ensures ongoing functionality, and reduces the risk of disputes over service levels or equipment condition.
Professional Maintenance. Tenant shall perform the Tenant Maintenance Responsibilities in a manner generally consistent with the standards followed by other first-class owners and management companies that are managing comparable buildings in the Market Area (reasonable wear and tear, damage by casualty, condemnation, damage by Landlord or any Landlord Party, and repairs which are specifically made the responsibility of Landlord hereunder excepted) (the “Management Standard”).
Professional Maintenance. Tenant shall perform the Tenant Maintenance Responsibilities in a manner consistent with the standards followed by Landlord and other first-class owners and management companies that are managing Comparable Buildings (the "Management Standard").
Professional Maintenance. If an Authorized User has ordered “Professional Maintenance” pursuant to a valid LANDesk Order Form and subject to payment by such Authorized User to Payee of all applicable Support Services Fees, then, in addition to the services described above in Section 3.6, LANDesk shall provide the following services to such Authorized User for the corresponding LANDesk Products:
3.7.1 Telephone support services during Business Hours
3.7.2 Electronic support services to submit issues and questions to LANDesk 24 hours per day, 365 days per year. Electronic responses from LANDesk will be delivered during Business Hours once a response has been prepared.
3.7.3 Access to LANDesk’s support services web site including the LANDesk knowledge base, technical support white papers, and critical patches and software fixes (subject to general up-time and availability).
3.7.4 Authorized User shall have access to LANDesk’s self-service web portal (subject to general up-time and availability) which includes the ability to initiate and track support tickets without help desk intervention.
3.7.5 Incident tracking and response (described in Section 3.9).
3.7.6 Email alerts for issues such as technical updates, patches, utilities and documents. LANDesk shall not be liable for any failure of Authorized User to receive such alerts, including as a result of failure of email systems, Internet connections, or other communication systems.