Procedure and Steps. Within twenty (20) days following occurrence or first knowledge of the act or condition which is the basis of the complaint, the grievant may file a grievance with the school principal or his/her immediate supervisor, or such grievance shall be deemed to be waived. Step 1. The school principal and/or his/her designated representatives, or the immediate supervisor and/or his/her designated representatives shall have twenty (20) days to give a written decision after receipt of the grievance. Step 2. If the grievance is not settled in Step 1, the grievant may appeal it to Step 2 by written notice to the Superintendent of Schools within ten (10) days after the employer's Step 1 answer. The Superintendent of Schools and/or his/her designated representatives shall have ten (10) days to give a written decision after receipt of the grievance. Failure of the appropriate administrator to respond within the time limitations established in this Section shall enable the grievant to proceed to the next step.
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Sources: Collective Bargaining Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement