Common use of Problem Reporting Clause in Contracts

Problem Reporting. 3.13.1 HW maintains an international problem reporting system. A website and an e-mail address is maintained and viewed by HW product managers on a regular basis. If a problem certain functions made available for the Subscriber through use of Services is repeatable using the latest English version and the test data supplied, and the problem is in the opinion of HW significant, HW will attempt to solve the problem in the next standard version of the Services.

Problem Reporting. 3.13.1 HW maintains an international problem reporting system. A website and an e-mail address is maintained and viewed by HW product managers on a regular basis. If a problem certain functions made available for the Subscriber through use of Services is repeatable repeatabIe using the latest English Iatest EngIish version and the test data suppliedsuppIied, and the problem probIem is in the opinion of HW significant, HW will attempt to solve the problem in the next standard version of the Services.