Common use of Our Services Clause in Contracts

Our Services. As insurance intermediaries we generally act as the agent of our client. We are subject to the law of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you make. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and in relation to claims we will advise you of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in your best interest. As intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendation, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain reasons for making the recommendation we have made.

Our Services. As insurance intermediaries we generally act as the agent of our client. We are subject to the law of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you make. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and in relation to claims we will advise you of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in your best interest. As intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendation, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “‘‘one-stop” ’’ service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain reasons for making the recommendation we have made.

Our Services. As insurance intermediaries we generally act as the agent of our client. We are subject to the law of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you make. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and in relation to claims we will advise you of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in your best interest. As intermediaries, insurance intermediaries we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendation, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 We may offer you a policy which is provided by an affiliate in order to access specialist products and we will tell you if this is the case. We have a conflict of interests’ policy in place to identify and manage any conflicts that may arise in the placement of your business. Policies taken outpurchased, amended, amended or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & and needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium, which you will find detailed in the Statement of Price. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain reasons for making the recommendation we have made.

Our Services. As independent insurance intermediaries we generally act as the agent of our client. We are subject to the law of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you make. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and in relation to claims we will advise you of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in your best interest. As independent intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendation, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we may require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain reasons for making the recommendation we have made.

Our Services. As insurance intermediaries we generally act as Rezi is an online plantform to assist Users in the agent of rental process. By using our client. We are subject Services you acknowledge and agree that Xxxx:  does not provide legal, financial, or other counsel services to the law of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you make. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and parties in relation to claims we will advise you a real estate rental transactions;  does not guarantee the qualifications, representations, or the ability to pay rent of this fact when you notify us potential tenants;  does not guarantee truthfulness, accuracy, existence, safety, quality, legality, fitness of a claimListing; and  does not negotiate rental or sales contracts YOU ARE ADVISED TO SEEK THE HELP OF A LICENSED REAL ESTATE PROFESSIONAL AND/OR A REAL ESTATE ATTORNEY TO HELP IN THE NEGOTIATION AND COMPLETION OF ANY REAL ESTATE TRANSACTION. Notwithstanding thisBy using our Services, we endeavour you acknowledge and agree that Xxxx:  have no control over the conduct of our users or the truth or accuracy of the information that users post on our through our Services;  does not endorse any persons who use or register for our Services;  does not verify any information submitted on or through our Services; and  makes no representations about Listings on or through our Services. Unless you sign a separate brokerage or agency agreement with us, no brokerage relationship or any agency or fiduciary relationship is intended to always act be or shall be deemed to have been created between you and Rezi. By using our Services, you acknowledge and agree that:  the acceptance of your offer by a Landlord constitutes a binding agreement to enter into a rental agreement with such Landlord and obligates you to pay all associated fees and/or rents to Rezi and to such Landlord;  an early termination of a lease agreement can result in your best interest. As intermediaries, we offer additional penalties and additional payments;  the highest bidder to a wide range Listing does not guarantee acceptance by a Landlord;  you are solely responsible for determining the reasonableness and prudence of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendation, we will any offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative make in light of the insurance marketproperty and your circumstances; and  you are solely response to view, visit, and inspect the property. We A binding rental agreement has serious legal and financial consequences. Xxxx strongly advise all Users to seek advice from appropriate licensed professional and exercise the upmost diligence prior to entering into a rental agreement. If you are a Landlord, by listing a property through our Services, you acknowledge and agree to enter into this exclusive binding contract with Rezi for the lease of the property for a term of no less than 60 days (“Exclusivity”). You acknowledge and agree you will advise not  contact a prospective tenant outside of our Services;  list the property through another medium, whether in print or electronic; and  complete the transaction outside of our Services. Although we may offer features, such as Morpheus, through our Services and/or through third-party service providers we engage, that are intended to assist Listing Parties and potential renters to assess a property and Tenant applicant, you separately as to which acknowledge, agree, represent and warrant you will not rely on these features or the results of these apply before we arrange your policy and where we have not undertaken a fair analysis features. Some of the marketfeatures may provide a rating, which may be helpful, but we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, cannot guarantee their accuracy or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for use for your needsevaluation. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document)NOTHING FROM OUR SERVICES SHALL SUBSTITUTE YOUR INDEPENDENT, INFORMED, JUDGMENT AND DECISION. This is a “one-stop” service that enables us to assist you with any claim you may incurREZI SHALL NOT BE LIABLE FOR ANY CONSEQUENCE RESULTING FROM ANY DECISIONS YOU MAKE THROUGH THE USE OF OUR SERVICES. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from usREZI STRONGLY DISCOURAGE RENTER FROM SHARING SENSITIVE PERSONAL OR FINANCIAL INFORMATION DIRECTLY WITH LANDLORD OR SENDING FUNDS TO A LANDLORD, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain reasons for making the recommendation we have madeBASED SOLELY ON ELECTRONIC SOLICITATIONS FROM SUCH PARTIES.

Our Services. As insurance intermediaries It is important that you know what to expect in terms of the services we generally act as provide, and that you understand our commitment to you in the agent provision of our clientthose services. We are subject intend to the law be professional, clear, and fair in our dealings with you, and will always ensure that any service or advice provided is in your best interests. Initial Consultation We will meet with you face-to-face in order to capture important information about your current circumstances, your financial history, and your aspirations, priorities and objectives in terms of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insureryour financial future. We will advise you when these circumstances occuralso discuss your attitude toward “investment risk”, so you and your understanding of how such risks may affect you. The consultation will be aware close with a summary of any possible conflict of interest. We offer our findings, and our suggested next steps toward a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes tailored, yet realistic, solution to your insurance needs. There is no obligation to proceed at this stage, and no costs will have been incurred. Research and Analysis Should you have decide to make; • Providing all reasonable assistance with any claim you make. In some casesproceed, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not youfurther to our initial meeting, we will notify ask you accordingly and in relation to claims we will advise formalise your permission for us to commence chargeable work for you of by signing this fact when you notify us of a claimAgreement. Notwithstanding this, we endeavour to always act in your best interest. As intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendationAt this stage, we will offer you a policy from either: • a single insurer; • a limited range begin to undertake the process of insurers; or • a fair analysis that is representative thoroughly analysing your current position based on our extensive knowledge of the insurance market. We will advise you separately as to which of these apply before we arrange your policy financial markets, and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable diligently researching potential solutions for your needs. For Motor Vehicle insurance Should we require customers need to pay consult with any professional advisers or financial services providers with whom you have an additional charge agreement, we will ask for your express consent to do so. Report Preparation When we have all the information we require, a full Financial Planning Report will be devised to paint a clear picture of your current position, and outline a clear and thoroughly researched recommendation for the solution we believe to be in your best interests. We will arrange to meet with you to discuss our claims service – Coversure Claimsline (details recommendations in full, and take you through our Report step- by-step. You are provided free to take the report away and give it due consideration before agreeing to move forward to the next stage. Implementation Once you feel that you are in a separate document)position to make a fully informed decision to proceed, and you have given us your consent to do so, we will begin the process of implementing our recommendations. We will assist you in completing all of the relevant forms and ensuring your applications are processed by the relevant investment houses and providers in a timely manner. On-going Services Depending on the size and complexity of your portfolio once in place, you may or may not require on-going management services. It is important to be aware that, in the absence of a specific agreement to provide you with on-going services, your portfolio will not be monitored unless you contact us to ask for a specific service. How we charge You will always know our fees before you make a decision to proceed. We don’t hide our costs and have a transparent charging structure, so you can be sure we are working efficiently for your benefit. Our fees are based wholly upon the provision of our qualified and professional expertise; the time taken to analyse your circumstances and devise an appropriate strategy going forward; the design of an appropriate summary report to communicate this strategy to you; and also takes into account our firms exposure to regulatory, commercial and financial risk. Should we undertake initial research towards your goals, but you subsequently do not proceed with our recommendations; we will raise an invoice for an agreed fee in order to recoup our costs. This is a “one-stop” service that enables us payment will need to assist be made by cheque or bank transfer. Should you agree to proceed and we go ahead with any claim the implementation of your strategy, it can be arranged for your total fees to be deducted from the investment amount at outset, via the product provider. Alternatively, you may incurprefer to make your payment to us by cheque or bank transfer. The cost of the Coversure Claimsline services will Your choice can be included made in the price quoted Client Declaration section of this document. Cost of Initial Services Initial Consultation (1st meeting) Free of charge Fees for research, analysis and implementing advice 3% of value of investment, subject to; Minimum fee of £1000 Should you agree to you proceed and we go ahead with the implementation of your strategy, it can be arranged for your total fees to be deducted from the Motor Vehicle insurance investment amount via the product provider. Fees for on-going management services 1% of portfolio value, subject to; Minimum annual fee of £1000 Should we undertake research and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers analysis work on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needsbut you decide not to take up our recommendations, we will provide reserve the right to charge you with advice and make a personal recommendationfee to cover our time. This will include sufficient information to enable you to make an informed decision about the policy that we have recommendedtypically be represented by a rate of £150 per hour, together with a quotation which minimum fee of £600. We will itemise any estimate the total cost for you in advance of commencing work if you wish. You may ask us not to exceed a specified amount. Scale of Initial Fees Tier 1 Tier 2 Tier 3 Tier 4 £0 - £100,000 £100,001 - £500,000 £500,001 - £1m £1m and over 3% Subject to minimum fee of £1000 (max T1 fee £3,000) 1.5% (max T2 fee £7,500) 1% (max T3 fee £10,000) 0.75% Subject to “Decency charge” – see below “Decency Charge” - regardless of investment holdings, we apply a cap to overall initial charges of £15,000. A sliding scale of fees applies, meaning that the relevant fee or fee percentage is applied progressively. Examples as follows; Example; Client with total funds to invest of £145,000; Tier 1 fee = £3,000 Tier 2 fee (£45k x 1.5%) = £675 Total Fee £3,675 Invoice Procedure Invoices are payable issued within 10 days of either an advice service being finalised and/or presented, or in addition to the premium. This documentation will also include a statement case of Implementation fees, within 10 days of your demands and needsproduct/s being commenced. You should read this carefully as it Our Fees do not include; Will Writing Trusts advice Complex tax calculations/advice For these services, a separate fee will explain reasons for making the recommendation we have madebe agreed with you in advance.

Our Services. As insurance intermediaries we generally act as the agent of our client. We are subject to the law of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; Arena Business Centre 0 Xxxxxx Xxx Ferndown Wimborne BH21 7UH T E xxx.xxxxxxxxx.xx.xx/xxxxxxxx Advisory Broking Limited T/as Advisory Broking Limited T/as Coversure Insurance Services (Ringwood) is authorised and regulated by the Financial Conduct Authority. Registered Address: 00 Xxxxxxx Xxxx, Xxxxxx, Xxxxxxx, X0 0XX. Registered in England No: 14902641 • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you make. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and in relation to claims we will advise you of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in your best interest. As intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendation, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “‘‘one-stop” ’’ service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain reasons for making the recommendation we have made.

Our Services. As an independent insurance intermediaries intermediary we generally act as the agent of our client. We are subject to the law of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you have to make. In some cases, cases we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and in relation to claims we will advise you of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in your best interest. As intermediaries, an independent intermediary we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendation, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise inform you separately as to which of these apply before we arrange your policy policy(ies) and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before Before the insurance contract is concluded and after we have assessed your demands & and needs, we will provide you with advice and make a personal recommendation, unless we advise otherwise. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain the reasons for making the recommendation we have made. We may offer you a policy which is provided by an Affiliate in order to access specialist products and we will tell you if this is the case.

Our Services. As insurance intermediaries It is important that you know what to expect in terms of the services we generally act as provide, and that you understand our commitment to you in the agent provision of those services. We intend to be professional, clear and fair in our clientdealings with you, always striving to ensure that any service or advice provided is in your best interests. We are subject committed to the law of agencyproviding independent, which imposes various duties personalised, quality advice to our clients on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of financial matters. We work in partnership with other local professionals to create a comprehensive solution to our clients’ financial needs. We offer advice services for all your needs, from savings and investment for the future, planning for your retirement needs, tax planning, protecting you and your family, as well as general insurance advice. Our aim is to build a relationship that will allow us to fully understand your life plans and ambitions, delivering long‐term support to help you utilise your monies as wisely as possible and to protect you from any nasty surprises in the future. We pride ourselves as financial planners who focus on your aspirations and objectives and will deliver a range of solutions and advice on products that meet your needs where that is appropriate. We provide advice services as opposed to selling products and our fees reflect this and ensure we are not conflicted in the advice we give. Initial Discussion We offer you an initial discussion at our offices in order to understand your current circumstances and your aspirations, priorities and objectives in terms of your financial future. The initial discussion is at our cost. We will get to know you, give you information on our company, services and costs and agree whether our advice services are appropriate for you. There is no obligation to proceed at this stage, and no costs will have been incurred. Objective Setting & Getting to Know You Once we have agreed the terms on which we are to operate we will proceed to capture important information in more detail about your current financial circumstances, your aspirations, priorities and objectives for the future. We will also discuss your attitude toward ‘investment risk’, analyse your ‘capacity for loss’ and your understanding of how such risks may include: • Offering you affect you. The consultation will close with a single or range summary of products from which to choose our findings, and our suggested next steps toward a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes tailored, yet realistic, solution to your insurance you have to make; • Providing all reasonable assistance with any claim you makeneeds. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not youResearch & Analysis At this stage, we will notify you accordingly and in relation begin to claims we will advise you undertake the process of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in thoroughly analysing your best interest. As intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice current position based on a personal recommendationour extensive knowledge of financial markets, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable diligently researching potential solutions for your needs. For Motor Vehicle insurance Should we require customers need to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you consult with any claim professional advisers or financial services providers with whom you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needsan agreement, we will provide you with advice ask for your express consent to do so. The process will identify and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise quantify any fees that are payable gaps in addition to the premium. This documentation will also include a statement of your demands short and needs. You should read this carefully as it will explain reasons for making the recommendation we have madelonger term financial objectives.

Our Services. As insurance intermediaries It is important that you know what to expect in terms of the services we generally act as provide, and that you understand our commitment to you in the agent provision of our clientthose services. We are subject intend to the law be professional, clear, and fair in our dealings with you, and will always ensure that any service or advice provided is in your best interests. Initial Consultation We will meet with you face-to-face in order to capture important information about your current circumstances, your financial history, and your aspirations, priorities and objectives in terms of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insureryour financial future. We will advise you when these circumstances occuralso discuss your attitude toward “investment risk”, so you and your understanding of how such risks may affect you. The consultation will be aware close with a summary of any possible conflict of interest. We offer our findings, and our suggested next steps toward a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes tailored, yet realistic, solution to your insurance needs. There is no obligation to proceed at this stage, and no costs will have been incurred. Research and Analysis Should you have decide to make; • Providing all reasonable assistance with any claim you make. In some casesproceed, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not youfurther to our initial meeting, we will notify ask you accordingly and in relation to claims formalise your permission for us to commence chargeable work for you by signing this Agreement. At this stage, we will advise begin to undertake the process of thoroughly analysing your current position based on our extensive knowledge of financial markets, and diligently researching potential solutions for your needs. Should we need to consult with any professional advisers or financial services providers with whom you of this fact when you notify us of a claim. Notwithstanding thishave an agreement, we endeavour will ask for your express consent to always act do so. Report Preparation When we have all the information we require, a full Financial Planning Report will be devised to paint a clear picture of your current position, and outline a clear and thoroughly researched recommendation for the solution we believe to be in your best interestinterests. As intermediariesWe will arrange to meet with you to discuss our recommendations in full, and take you through our Report step-by- step. You are free to take the report away and give it due consideration before agreeing to move forward to the next stage. Implementation Once you feel that you are in a position to make a fully informed decision to proceed, and you have given us your consent to do so, we offer will begin the process of implementing our recommendations. We will assist you in completing all of the relevant forms and ensuring your applications are processed by the relevant investment houses and providers in a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s markettimely manner. On- going Services Depending on the type size and complexity of cover your portfolio once in place, you may or may not require and where we have provided advice based on on-going management services. It is important to be aware that, in the absence of a personal recommendationspecific agreement to provide you with on-going services, your portfolio will not be monitored unless you contact us to ask for a specific service. Discretionary Management Facility Where possible, we will offer you the opportunity to run your investments on a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis discretionary basis, this means that your portfolio will run in real time as there is representative of the insurance market. We will no need to advise you separately as every time an underlying change needs to which be made. The obvious benefit of these this approach is that trading can be done easily and efficiently and dealing charges will, in most cases be reduced. Where you would like to apply before we arrange your policy for this service you will need to sign a discretionary agreement and where we have not undertaken a fair analysis of the market, we will provide inform you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you if there are any additional fees to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain reasons for making the recommendation we have madepay.

Our Services. As insurance intermediaries It is important that you know what to expect in terms of the services we generally act as provide, and that you understand our commitment to you in the agent provision of those services. We intend to be professional, clear and fair in our clientdealings with you, always striving to ensure that any service or advice provided is in your best interests. We are subject committed to the law of agencyproviding independent, which imposes various duties personalised, quality advice to our clients on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of financial matters. We work in partnership with other local professionals to create a comprehensive solution to our clients’ financial needs. We offer advice services for all your needs, from savings and investment for the future, planning for your retirement needs, tax planning, protecting you and your family, as well as general insurance advice. Our aim is to build a relationship that will allow us to fully understand your life plans and ambitions, delivering long‐term support to help you utilise your monies as wisely as possible and to protect you from any nasty surprises in the future. We pride ourselves as financial planners who focus on your aspirations and objectives and will deliver a range of solutions and advice on products that meet your needs where that is appropriate. We provide advice services as opposed to selling products and our fees reflect this and ensure we are not conflicted in the advice we give. Initial Discussion We offer you an initial discussion at our offices to understand your current circumstances and your aspirations, priorities and objectives in terms of your financial future. The initial discussion is at our cost. We will get to know you, give you information on our company, services and costs and agree whether our advice services are appropriate for you. There is no obligation to proceed at this stage, and no costs will have been incurred. Objective Setting & Getting to Know You Once we have agreed the terms on which we are to operate we will proceed to capture important information in more detail about your current financial circumstances, your aspirations, priorities and objectives for the future. We will also discuss your attitude toward ‘investment risk’, analyse your ‘capacity for loss’ and your understanding of how such risks may include: • Offering you affect you. The consultation will close with a single or range summary of products from which to choose our findings, and our suggested next steps toward a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes tailored, yet realistic, solution to your insurance you have to make; • Providing all reasonable assistance with any claim you makeneeds. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not youResearch & Analysis At this stage, we will notify you accordingly and in relation begin to claims we will advise you undertake the process of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in thoroughly analysing your best interest. As intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice current position based on a personal recommendationour extensive knowledge of financial markets, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable diligently researching potential solutions for your needs. For Motor Vehicle insurance Should we require customers need to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you consult with any claim professional advisers or financial services providers with whom you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needsan agreement, we will provide you with advice ask for your express consent to do so. The process will identify and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise quantify any fees that are payable gaps in addition to the premium. This documentation will also include a statement of your demands short- and needs. You should read this carefully as it will explain reasons for making the recommendation we have madelonger- term financial objectives.

Our Services. As insurance intermediaries The services and matters we generally act as are addressing shall be confirmed with you and the agent outcome you wish to achieve “our services”. The firm will provide taxation and accounting services to you and your related entities in accordance with the relevant professional and ethical standards issued by the Accounting Professional & Ethical Standards Board (APESB). We will not undertake any work on your behalf unless and until we have received confirmation or continued instructions or responses by you to our questions on “our services”. Upon receiving your request for our assistance in a matter, we will be responsible for taking all action necessary to effectively complete the matter. Specifically, no audit or review will be performed and, accordingly, no assurance will be expressed in relation to any report prepared by us; our engagement cannot be relied upon to disclose irregularities including fraud, other illegal acts and errors that may exist, however, we will inform you of any such matters that may come to our clientattention; the financial statements and income tax return/s for you and your entities will be prepared for distribution to the directors/shareholders/partners/proprietors for the purpose noted above and we disclaim any assumption of responsibility for any reliance on our reports to any person or entity, other than those parties indicated, and for any purpose other than for which it was prepared and will contain a disclaimer to this effect. We are subject entitled to rely on the records provided by you as being both accurate & complete. Registered Office ASIC requires that companies have a registered office which is a physical location (not a PO Box) open every business day, for at least three hours, between 9am - 5pm. Our office, Xxxx 0, 00 Xxxxxxx Xxxxxx, FYSHWICK ACT 2609will act as a registered office for your company/s (unless otherwise instructed). Our cost for this service is $330 inclusive of GST per a company each year, which includes preparation and distribution of your annual company statement, on-line storage of your data, systems maintenance and upgrades as required from third party service providers. Our Fees, Terms and Payment Arrangements Our fees estimate is set out in our Confirmation of Requested Services. Should additional services fall outside the documented scope then the fees for those additional services are generally based on the time required by the individuals assigned to the law engagement plus direct out of agencypocket expenses. Our current hourly charge out rates (exclusive of GST) are as follows: Administration $100 - $200 Junior Accountant $100 - $150 Accountant $160 - $250 Seniors/Managers $260 - $300 Director $380 - $420 There are many things beyond our control that can make a matter more complicated, which imposes various duties and additional fees may apply. Examples of this could include;  Quality of information provided and state of financial files e.g. unreconciled essential data or missing information  Issues and facts not known or knowable at the start of work e.g. tax and accounting matters arising as the result of transactions  Long delays in response to our queries that lead to doubling up of our effort  Changes to the scope of the work e.g. Capital Gains Tax Events requiring specific attention, resolution of complicated tax issues Given the size and nature of the work, we either invoice at the start of a matter and then progressively at the end of the month as the matter continues or issue a fee at completion at the work. Fees are payable within 14 days. To assist with payment we can arrange; - Fee deducted from tax refund - Fee Funding Facility (Fee Synergy) - Credit Card payment over the phone - Other details provided on usinvoices We reserve the right to withhold lodgement until our fees are paid. A monthly administration fee of $150 will apply to accounts outside our payment terms and arrangements. For account balances that exceed $3,000 a monthly administration fee of 5% will apply to the end of month outstanding balance. This fee is applicable to cover costs of debt administration and maintenance. We will charge for out of pocket expenses and third party expenses should such costs be incurred on your matters. Subscription Payment Services/Monthly Subscription We are able to offer monthly payment options to aid in your cashflow. Your monthly subscription to Tribe Group services will start when Tribe Group confirms your payment and will continue for a calendar month. When you purchase a monthly subscription, auto-renew is automatically selected. If you do not wish your subscription to auto-renew, you must contact us before the end of the current month’s subscription. Payment is by direct debit from your selected account. Please refer to the direct debit terms provided separately. Annual Subscription Services– Tribe Bookkeeping Services Your annual subscription to Tribe Group services will start when Tribe Group confirms your payment and will continue for a period of one year. Annual subscriptions for Tribe Bookkeeping Services is billed monthly in twelve equal instalments. Payment is by direct debit to your selected account. Please refer to the direct debit terms provided separately. When you have an annual subscription, Tribe Group will contact you at the end of the annual subscription to confirm if you wish to continue with your subscription. Subscription General Terms and Conditions Subscriptions are paid in advance and Subscriptions can be cancelled with 14 days notice. However, in certain circumstances we the current months subscription period cannot be cancelled or refunded. This monthly fee subscription has been set based on covering all costs over a full 12 month subscription period. A cancellation before the 12 month period has been completed may act for entail an adjustment to the fees charged. Subscription pricing is subject to change. New pricing takes effect upon renewal of your subscription, or where transaction volumes or transaction complexity exceeds that agreed at the time pricing was set. At all times you retain ownership of your accounting software and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you make. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and in relation to claims we will advise you of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in your best interest. As intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies third party licences and the Lloyd’s marketcosts there-of. Depending on Tribe Group reserves the type right to stop all work where you miss payment of cover you require your monthly subscription. Work will recommence upon proof of payment. Project Work Specific strategic advice or projects such as tax planning, restructuring, estate planning and where we have provided advice based on a personal recommendationfringe benefits tax work and alike that address more complex financial, we will offer you a policy from either: • a single insurer; • a limited range of insurers; tax or • a fair analysis that accounting issues is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the marketrequired, we will provide you with a list proposal setting out the objectives, the work involved and the fees. Your agreement to this proposal will be required before we undertake the work. Tax Agent Representation and ATO Administration Tax Services As part of insurers consideredthe ongoing engagement throughout the year, matters may arise outside of the preparation and finalisation of your annual compliance work including but not limited to ATO requests, client requests for information, monitoring and management of ATO tax affairs, negotiating tax payment arrangements, extensions, requests for remissions, managing generally your due by dates for lodgement. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken outWe may over the course of the year issue a fee for work completed. Termination of Services We may terminate this agreement and stop acting for you if any of the following occurs: You do not comply with the terms of this agreement; We form the opinion on reasonable grounds that, amendedby continuing to act for you, we may breach professional conduct rules or ethics; Any request for funds to cover disbursements or other essential expenditure or fees on account is not complied with promptly; If adequate instructions or replies to correspondence are not forthcoming within a reasonable time; Any fees or invoices are not paid in accordance with our agreement. If you chose to terminate the agreement before the completion of any matters, Tribe will be compensated for work that has been carried out up to the date of termination. In handling personal information, we comply with the Privacy Act 1988 (Cth) (Privacy Act), as amended from time to time, and with the 13 Australian Privacy Principles. Generally, we collect and use your personal information for the purposes of providing you with our services and any associated accounting, taxation and financial professional services. To complete your matters, we may disclose your personal information to our business partners and associates and to third parties engaged to perform administrative or other services. Any disclosure is always on a confidential basis. We may also disclose your personal information if required or authorised by law. Indemnities & Limitation of Liability You agree to indemnify and hold harmless Tribe Strategic Accountants against any and all losses, claims, costs, expenses, actions, demands, damages, liabilities or any other proceedings, whatsoever incurred by Tribe in respect of any claim by a third party arising from or connected to any breach by your or your obligations under this Agreement. Our liability may also be limited by a scheme approved under Professional Standards Legislation. Further information on schemes is available from the Professional Standards Councils’ website: xxxx://xxx.xxx.xxx.xx Ownership of Documents All original documents that we obtain from you arising from the engagement remains your property. However, you agree that we may make reasonable number of copies of the original documents for our records and to provide the services to you. We retain all copyright in any document prepared by us during the course of carrying out the engagement for you, save for where the law specifically provides otherwise. Insofar as we are permitted to do so by law or professional guidelines, we reserve the right to exercise a lien over all funds, documents and records in our possession relating to all engagements for you until all outstanding fees and disbursements are paid to us in full. Future Costs You agree to reimburse Tribe for all costs or expenses incurred by us if we are called upon at any time in the future to respond to inquiries from your affiliates, or renewed through our online service will be on a non-advised basisshareholders, or any governmental agency, or as the result of receiving formal legal subpoenas. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation You will also include a statement reimburse Tribe for all reasonable attorney fees incurred and will compensate Tribe for all time expended responding to any such inquiry at our normal hourly rates. Use of Software, Confidential Information, “Know How” and Advice We utilise cloud computing services provided by the following providers where your demands data may be sent and needs. You should read this carefully as it will explain reasons for making the recommendation we have made.hosted: Provider Datacentre Locations Xero Limited United States of America Jurisdiction