Ordering Process Capabilities Clause Samples
The "Ordering Process Capabilities" clause defines the procedures and systems through which orders can be placed, modified, or tracked under the agreement. It typically outlines the methods available for submitting orders, such as online portals, email, or phone, and may specify any requirements for order confirmation or changes. By establishing clear guidelines for how orders are processed, this clause ensures both parties understand the available tools and steps, reducing confusion and streamlining the fulfillment process.
Ordering Process Capabilities. Bidders shall identify their ordering/customer service capabilities. This includes having the capacity to receive task orders electronically, facsimile, and by written order. The Vendor shall provide a phone number for phone orders. The Vendor agrees to have internal controls to ensure that authorized individuals place orders. Eligible Agencies will issue Task Orders directly to the Vendor. Vendors should consider all orders from Eligible Agencies in Michigan to be ▇▇▇▇▇ ▇▇▇▇ orders regardless of whether or not the Task Order makes any reference to ▇▇▇▇▇ ▇▇▇▇, unless specifically directed otherwise by the ordering agency. Issuance and order placement by an Eligible Agency hereby executes ▇▇▇▇▇ ▇▇▇▇ contract terms and conditions and supersedes other terms and conditions that conflict on the Task Order. Resulting orders are to be sent and billed directly to these institutions.
Ordering Process Capabilities. Order processes, shipping and installation will vary based on your specific needs. Your dedicated Major Account Sales Team will tailor an order process around how the eligible school district or governmental agencies conduct business, to make equipment acquisitions as seamless as possible. Upon receipt of an order request from the eligible school district or governmental agency, the Konica Minolta Major Account Representative will process the requested order as follows: • Requested order is immediately input from the order-processing center through the Konica Minolta Corporate Order Entry System. • Within 24 hours an order number is generated against the order input • Within 24 hours inventory is checked for availability at the Branch Servicing Center • Upon confirmation of inventory availability, a serial number is assigned to the order • Then the schedule ship date/ delivery date is confirmed • At time of shipping, an invoice number is immediately generated • Upon shipping confirmation, the Konica Minolta unit(s) is entered into our SAP System, which is the database/software that supports our National Customer Support Center (NCSC) and the unit(s) are immediately scheduled for technical setup at the customer’s location. All order information from time of order input is tracked by the Konica Minolta branch administrator and assigned Konica Minolta Account Representative. Our order entry system is an enterprise wide system offering available access from any Konica Minolta desktop or networked laptop as well as remote dial up access. Nationally, Konica Minolta maintains three major supply and product warehouses. They are located in Huntington Beach, California; Windsor, Connecticut; and ▇▇▇▇▇▇, Kentucky. The ▇▇▇▇▇▇, Kentucky site is also the location of our National Parts Warehouse, and is located just minutes from a central UPS shipping hub, allowing us to deliver anywhere in the country overnight. Acceptance of delivery will require a signed packing slip with the bill of ▇▇▇▇▇▇.▇▇ submit quarterly sales reports as described in the Fees Agreement and other reporting documents. For every product sold, contractor performs a pre-delivery inspection prior to shipment to the end user. The customer is also responsible for signing acceptance forms upon delivery of the products ordered to ensure the equipment delivered matches their expectations and their order specifications.
Ordering Process Capabilities. Bidders shall identify their ordering/customer service capabilities. This includes having the capacity to receive orders electronically, by phone, facsimile, and by written order. The Vendor shall provide a state-wide toll-free phone number for phone orders. The Vendor agrees to have internal controls to ensure that authorized individuals place orders. It is preferred that the Vendor have an accessible customer service department with an individual specifically assigned to the ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to within 48 hours or two (2) business days. Eligible Agencies will issue POs directly to the Vendor. Vendors should consider all orders from Eligible Agencies in Michigan to be ▇▇▇▇▇ ▇▇▇▇ orders regardless of whether or not the PO makes any reference to ▇▇▇▇▇ ▇▇▇▇, unless specifically directed otherwise by the ordering agency. Issuance and order placement by an Eligible Agency hereby executes ▇▇▇▇▇ ▇▇▇▇ contract terms and conditions and supersedes other terms and conditions that conflict on the PO. Resulting orders are to be shipped and billed directly to these institutions. All products furnished must be in conformity with the participating agency specifications and will be subject to inspection and acceptance by the individual customers at delivery. The right is reserved to reject and return at the risk and expense of the vendor.