Operations Service Levels. Service Levels for ordering, installing, cutting-over, fault management and maintenance and facilitating end user acceptance of all services must meet the criteria in this RFP. Failure to provide these types of service activities in a timely manner may result in the assessment of Liquidated Damages.
Appears in 12 contracts
Samples: Ix Service Level Agreement, Ix Service Level Agreement, Ix Service Level Agreement
Operations Service Levels. Service Levels for ordering, installing, cutting-over, fault management and maintenance and facilitating end user acceptance of all services must will meet the criteria in this RFP. Failure to provide these types of service activities in a timely manner may result in the assessment of Liquidated Damages.
Appears in 1 contract
Samples: Service Level Agreement
