Onboarding Services. Included in the Annual Subscription Fee is; installation of the software on a shared hosted machine configuration of the software one customised template for press releases, statements, and other distribution types (to a standard specification) Excluded from the Annual Subscription Fee is; data manipulation for the import of any databases of User contacts (which for the avoidance of doubt shall nto be deemed to be Customer Content and/or Data) multiple customised templates for press releases, statements and other distribution types branding of reports, development of new reports Additional training not included in on the Subscription Order Form, or as part of a suite of a purchased Product and/or Service travel, accommodation and subsistence expenses incurred in the getting to the User premises to conduct on-site training. To be agreed in advance Maintenance Services Maintenance shall not include any maintenance which is necessitated otherwise than by fair use, including damage resulting from accident, neglect or misuse, failure or unsuitability of electricity supply, failure to comply with the provisions for accessing and using the Product otherwise than in accordance with the Documentation, or any causes other than from normal and proper use. Maintenance shall not include maintenance of any application or component that is not covered by this Agreement, or is covered by agreements made with other parties, or which is not directly related to the Service. Maintenance shall not include the reinstatement of lost data that is not due to a Product malfunction. Except as expressly provided in this Agreement or as agreed between the parties in writing, the Supplier shall have no obligation to provide any maintenance or support services to the Customer outside normal working hours. The Customer agrees that upgrades and maintenance commenced at the request of the Customer shall not be deemed an interruption of Services Suspension of Services The Customer agrees that from time to time, it may be necessary for the Supplier to temporarily suspend the Services for technical reasons, the timing of which will be determined by the Supplier. If the Supplier provides the Customer with advance notice of at least two weeks of the temporary suspension of Services, such suspension will deemed not to be an interruption of the Services and shall not be in breach of any other provisions of this Agreement or constitute unavailability. The Supplier shall...
Onboarding Services. 3.1 The Supplier shall use reasonable endeavours to ensure continuity of its personnel assigned to this agreement.
Onboarding Services. Customer may engage cBEYONData to perform certain professional services in connection with training, installation, and implementation of the cBEYONData Software as set forth in the Order (collectively, “Onboarding Services”). Except as otherwise provided in an Order, the terms and conditions governing cBEYONData’s provision of the Onboarding Services are set forth in this Agreement.
Onboarding Services. (including ADP Workforce Now EI-9 Services). The following additional terms and conditions apply to the ADP Workforce Now EI-9 Services (“WFN EI-9 Services”) that are part of ADP Workforce Now Onboarding Services.
Onboarding Services. SAP may provide Onboarding Services in close alignment with Customer. These are limited to the management of connection invitations to new Account Members on behalf of Customer or triggered by SAP, the creation of respective invitations after duplication check, and establishing the connection between these Account Members on the Network. These services do not ensure the implementation of a readily connected system, which may require additional services, subject to additional contracts and fees, and might be subject to regional restrictions. The Onboarding Services are performed remotely. If travel is necessary for SAP, Customer is responsible for the cost of travel. 온보딩 서비스. SAP 는 고객별 요구사항에 맞춰 긴밀히 조정된 온보딩 서비스를 제공할 수 있습니다. 이 서비스는 고객을 대신하여 또는 SAP 에 의해 새 계정 가입자에게 전달되는 커뮤니케이션 초청의 관리, 중복 검사 후 각 초청 생성, 네트워크상의 이들 계정 가입자 간 연결 수립으로 제한됩니다. 이 서비스는 이미 연결이 수립된 시스템의 구현을 보장하지 않습니다. 이러한 시스템 구현에는 추가 계약 및 요금이 적용되는 추가 서비스가 필요할 수 있으며, 현지 제한사항이 적용될 수 있습니다. 온보딩 서비스는 원격으로 수행됩니다. SAP 의 출장이 필요한 경우, 고객은 출장비를 부담할 책임이 있습니다.
Onboarding Services. These services may be provided by either Recruitment Team members, or members of RGS’ HR Management Team, depending on partner agency needs and staff availability. Hourly rates for assigned members of either team can be found in Exhibit A, Table 1. Exhibit B of Amended and Restated Agreement for Management and Administrative Services CalSAWS and Regional Government Services Authority January 1, 2021
Onboarding Services. SAP may provide Onboarding Services in close alignment with Customer. These are limited to the management of connection invitations to new Account Members on behalf of Customer or triggered by SAP, the creation of respective invitations after duplication check, and establishing the connection between these Account Members on the Network. These services do not ensure the implementation of a readily connected system, which may require additional services, subject to additional contracts and fees, and might be subject to regional restrictions. The Onboarding Services are performed remotely. If travel is necessary for SAP, Customer is responsible for the cost of travel./ Layanan Onboarding. SAP dapat menyediakan Layanan Onboarding yang selaras dengan Pelanggan. Layanan ini dibatasi untuk manajemen undangan koneksi pada Anggota Akun baru atas nama Pelanggan atau dipicu oleh SAP, pembuatan masing-masing undangan setelah pemeriksaan duplikasi, dan pembuatan koneksi di antara para Anggota Akun ini di Jaringan. Layanan ini tidak memastikan implementasi sistem yang siap terhubung, yang mungkin memerlukan layanan tambahan, tunduk pada kontrak dan imbalan tambahan, dan dapat tunduk pada batasan regional. Layanan Onboarding dijalankan dari jarak jauh. Apabila perjalanan diperlukan bagi SAP, Pelanggan bertanggung jawab atas biaya perjalanan tersebut.
Onboarding Services. Subject to the terms of this Agreement, Onboarding Agent, without further approval from Owner, will have the exclusive right and authority to select, negotiate with, engage, contract with, pay, direct and discharge third-party providers (each a “Provider”) to provide Management and Internet Services to the Designated MDU, including tenants and any common areas or courtesy outlets. “Management and Internet Services” means collectively, internet services, the installation, operation, management, maintenance, repair, replacement and optimization of fiber optic, DSL, cable, fixed wireless, satellite or other methods of providing connection to the internet and ancillary infrastructure, and customer service related to connection, disconnection, complaints and service requests. During the Term, Owner will not contract with any third-party to provide Management and Internet Services at the Designated MDU and will not permit marketing of internet services or substantially similar services at the Designated MDU. Onboarding Agent and Provider may, in the discretion of Onboarding Agent, conduct a marketing program for the internet services at the Designated MDU. In addition, Owner or its agents may advertise the availability of internet services provided by a Provider at the Designated MDU, subject to reasonable consultation and approval rights of Onboarding Agent and approval by Provider of use of its logo/trademark.
Onboarding Services. BNYM shall in consultation with the Fund develop and implement a plan to prepare the BNYM System and BNYM personnel for the transaction processing, recordkeeping and other Services to be provided under the Agreement ("Onboarding Plan"). The Fund shall reasonably cooperate with BNYM to implement the Onboarding Plan, including without limitation by providing personnel and other resources reasonably required by the Onboarding Plan and by performing the tasks described for, as applicable, the Fund in the Onboarding Plan. The obligations in this Section 3(e) shall terminate on the Service Effective Date.
Onboarding Services. ShotSpotter will provide a series of onboarding services to prepare the agency to maximize the value of the ShotSpotter Investigate service. These typical onboarding steps will be refined to best serve the Department team and Investigate users. ShotSpotter onboarding services are designed to: • Ensure successful implementation of ShotSpotter Investigate go-live • Ensure the Department achieves maximum benefit by full utilization of the modules features and functions of the platform. • Ensure that the Department’s Best Practices are refined, as needed, to utilize the system most effectively. ShotSpotter has assembled a Customer Success Team of professionals with hundreds of years of combined law enforcement experience. The mission of this team of Consultants, Trainers, and Analysts is to maximize customer success with the ShotSpotter service. This team is available to our customers both pre- and post-production to advise, train, and guide them on the most effective use of the tools and services available with the ShotSpotter solution. The following provides a high-level overview of ShotSpotter’s typical Customer Onboarding Services, which will be tailored to support the Department: Getting Started ShotSpotter will assign a Customer Success Director to the Department to ensure that we deliver consistent, quality best practices training based on the Department’s needs to maximize the value of our service. The Customer Success Director will remain engaged with the Department for the duration of our relationship. Implementation Following contract execution, the ShotSpotter Customer Success Director will work with the Department’s project team to plan the implementation process, beginning with a Customer Kick- Off Meeting with all stakeholders. The teams will review the program objectives, lay out the key implementation steps, agree on a project timeline, including targeted activation date (go-live), and establish a protocol for ongoing communication throughout the onboarding process. ShotSpotter will schedule regular status calls with the Department’s Program Manager and other project leaders to maintain regular communication throughout the implementation process. Project Milestones Wave 0: Planning Wave 1: Design Wave 2: Configuration Wave 3: Production Activities Activities Activities Activities • Conduct initial kickoff meeting and a follow-up meeting • Collect Business Requirements • Develop Project Plan and timeline • Track and Manage Risks • Bi-weekly Sta...
