Common use of National Standards for Disability Services Clause in Contracts

National Standards for Disability Services. The National Standards for Disability Services set out the quality of services we will deliver to you. We will let you know about these standards, and they can also be found online at xxxxx://xxx.xxx.xxx.xx/xxx-xxxxxxxxxxxxxxxx/xxxxxxxxxx-xxx-xxxxxx/xxxxxxxxx-xxx-xxxxxxx-xxxxxxxxx/xxxxxxxx-xxxxxxxxx-xxx-xxxxxxxxxx-xxxxxxxx All Disability Employment Services Program Providers have been assessed by independent auditors as meeting the National Standards for Disability Services. Connections for Quality Choosing a provider to help you find work is an important decision. To assist you, information about providers in your local area can be found through Connections for Quality on the employment services website at xxx.xxxxxxxxx.xxx.xx or the JobAccess website (xxxxxxxxx.xxx.xx). When you are looking for a provider, Connections for Quality information about the services they provide is available on each Provider Site Detail page. This information will answer your questions about who will work with you and how they will help you find employment. What can I do if I’m not happy with the service I receive? If you think you aren’t receiving the right help, you should first try to talk to us. We will provide a feedback process which is fair and we will try to resolve your concerns. If you feel you can’t talk to us about your concerns, or you are still not happy, you can access the National Customer Service Line on 0000 000 000 (free call from land lines). If you think that a Provider is not complying with the National Standards for Disability Services, you can also call the Complaints Resolution and Referral Service on 0000 000 000 (free call from land lines), or on the TTY number: 0000 000 000 (free call from land lines). The National Relay Service: 0000 000 000 (free call from land lines), Fax 00 0000 0000.

Appears in 7 contracts

Samples: Services Grant Agreement, Services Grant Agreement, Services Grant Agreement

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National Standards for Disability Services. The National Standards for Disability Services set out the quality of services we will deliver to you. We will let you know about these standards, and they can also be found online at xxxxx://xxx.xxx.xxx.xx/xxx-xxxxxxxxxxxxxxxx/xxxxxxxxxx-xxx-xxxxxx/xxxxxxxxx-xxx-xxxxxxx-xxxxxxxxx/xxxxxxxx-xxxxxxxxx-xxx-xxxxxxxxxx-xxxxxxxx All Disability Employment Services Program Providers have been assessed by independent auditors as meeting the National Standards for Disability Services. Connections for Quality Choosing a provider to help you find work is an important decision. To assist you, information about providers in your local area can be found through Connections for Quality on the employment services website at xxx.xxxxxxxxx.xxx.xx or the DES JobAccess website (xxxxxxxxx.xxx.xx). When you are looking for a provider, Connections for Quality information about the services they provide is available on each Provider Site Detail page. This information will answer your questions about who will work with you and how they will help you find employment. What can I do if I’m not happy with the service I receive? If you think you aren’t receiving the right help, you should first try to talk to us. We will provide a feedback process which is fair and we will try to resolve your concerns. If you feel you can’t talk to us about your concerns, or you are still not happy, you can access the Complaints Resolution and Referral Service by calling the National Customer Service Line on 0000 000 000 (free call from land lines). If you think that a Provider is not complying with the National Standards for Disability Services, you You can also call the Complaints Resolution and Referral Service directly on 0000 000 000 (free call from land lines), or on the TTY number: 0000 000 000 (free call from land lines). The National Relay Service: 0000 000 000 (free call from land lines), Fax 00 0000 0000. ANNEXURE D NON-DISCLOSURE DEED DEED POLL as to CONFIDENTIALITY & PRIVACY I, Full name in block letters of: Full residential address employed by: Name of organisation/company/agency being a person who is authorised to represent and bind the above named organisation/company /agency (‘the Recipient’), agree on behalf of the Recipient for the benefit of the [insert the name of the Provider] (‘the Provider’), in connection with any services performed by the Recipient for the Provider (‘the Works’) as follows: For the purpose of the Works, the Recipient will receive and have access to information which: is identified as confidential; the Recipient knows or ought to know is confidential; is by its nature confidential; or is Personal Information, collectively, ‘Confidential Information’. For the purpose of this clause, ‘Personal Information’ has the same meaning as under section 6 of the Privacy Act. Subject to clause 3 of this deed, the Recipient must: at all times treat as confidential and must not disclose to any person any Confidential Information; at all times keep all Confidential Information securely stored in accordance with any directions by the Provider; deliver up to the Provider all Confidential Information in its possession or control, as directed by the Provider; and not: copy or duplicate or reproduce in any manner whatsoever, or evolve translations of or extractions from, any portion of the Confidential Information; or modify, create or recreate by any means in whole or in part any aspect or version of the Confidential Information or cause or permit any other person to do any of the foregoing. The restrictions under clause 2 of this deed do not apply to disclosure of any information: to the extent to which it is required or authorised by law; to the extent to which it is absolutely necessary to enable the Recipient to lawfully complete the Works; or which is in, or comes into, the public domain otherwise than by disclosure in breach of this deed. The Recipient must: take all action as may be necessary to satisfy its obligations under this deed; promptly notify the Provider of any unauthorised possession, disclosure, use or knowledge of the Confidential Information and take all steps necessary to prevent the recurrence of such possession, disclosure, use or knowledge; co-operate with the Provider in any litigation against third parties which might be considered necessary or appropriate by the Provider to protect the Confidential Information; and do, or cause to be done, all acts, matters and things, and execute or cause to be executed all agreements, deeds and other documents as may be necessary to give effect to this deed. EXECUTED as a deed poll DATED: day of . SIGNED SEALED AND DELIVERED by ………………………………………….. (Signature) in the presence of: ………………………………………….. (Signature of witness) ............................................................ (Name of witness in full) Disability Employment Services Agreement Schedule: Agreement and Business Details Note: This version of the Disability Employment Services Grant Agreement includes an execution version of the terms and conditions of the Agreement but does not include the completed Schedule or the signing page. In the separate excel file(s) at Attachment A and/or Attachment C to your notification letter, the Department has provided details of the ESA(s), service types and locations for which your organisation has been successful. Attachment E to your notification letter sets out the process and timeframes by which your organisation will establish Sites and finalise the Agreement. In March 2018, the Department will forward an execution version of the Schedule and a signing page for your organisation to sign and complete this Agreement.

Appears in 2 contracts

Samples: Services Grant Agreement, Services Grant Agreement

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