Monthly Uptime Calculation and Service Levels for Websites Service Clause Samples

The "Monthly Uptime Calculation and Service Levels for Websites Service" clause defines how the availability of a website service is measured and the standards it must meet each month. Typically, this involves calculating the percentage of time the website is operational and accessible to users during a given month, excluding scheduled maintenance or other agreed exceptions. This clause ensures that the service provider maintains a reliable level of website uptime, providing customers with assurance of consistent service and establishing clear benchmarks for performance.
Monthly Uptime Calculation and Service Levels for Websites Service. A. “Deployment Minutes” is the total number of minutes that a given Website has been set to running in Windows Azure during a billing month. Deployment Minutes is measured from when the Website was created or the Customer has initiated an action that would result in running the Website to the time the Customer has initiated an action that would result in stopping or deleting the Website. B. “Maximum Available Minutes” is the sum of all Deployment Minutes across all Websites deployed by Customer in a given Windows Azure subscription during a billing month.
View SourceView Similar (5)

Related to Monthly Uptime Calculation and Service Levels for Websites Service

  • Service Levels All service level requirements will be set forth in Exhibit A (“▇▇▇▇.▇▇▇ Referral Service Level Requirements”). Recipient ▇▇▇▇▇▇ agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the ▇▇▇▇.▇▇▇ Referral Service Level Requirements in effect at the time ▇▇▇▇.▇▇▇ identifies the Referral to Recipient Broker/Agent.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Minimum Customer Support Requirements for TIPS Sales Vendor shall provide timely and commercially reasonable support for TIPS Sales or as agreed to in the applicable Supplemental Agreement.

  • Detailed Description of Services / Statement of Work Describe fully the services that Contractor will provide, or add and attach Exhibit B to this Agreement.