Monthly Uptime Calculation and Service Levels for Relays Clause Samples

The "Monthly Uptime Calculation and Service Levels for Relays" clause defines how the operational reliability of relay services is measured and the standards they must meet. It typically outlines the method for calculating the percentage of time relays are available each month, often excluding scheduled maintenance or force majeure events, and sets minimum uptime thresholds that the service provider must achieve. This clause ensures that customers receive a consistent and reliable level of service, and provides a basis for accountability if service levels are not met.
Monthly Uptime Calculation and Service Levels for Relays. A. “Deployment Minutes” is the total number of minutes that a given Relay has been deployed in Azure during a billing month.
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