Monitoring and supervision. The Contractor shall be responsible for monitoring and supervising service. The Contractor shall be responsible for dispatching or arranging for back-up vehicles, road service calls, towing and other driver supervisory services as needed. Documentation of these occurrences shall be maintained on a dispatcher’s log. PERFORMANCE LOG The Contractor shall maintain a log with information on safety concerns, passenger complaints, passenger behavior problems and any other activity reasonably required by Recipient. The Contractor will provide the log to the Recipient’s designee upon request.
Appears in 4 contracts
Samples: Transportation Services Contract, Transportation Services Contract, Call Center Services Contract
Monitoring and supervision. The Contractor shall be responsible for monitoring and supervising service. The Contractor shall be responsible for dispatching or arranging for back-up vehicles, road service calls, towing and other driver supervisory services as needed. Documentation of these occurrences shall be maintained on a dispatcher’s log. PERFORMANCE LOG The Contractor shall maintain a log with information on safety concerns, passenger complaints, passenger behavior problems and any other activity reasonably required by Recipient. The Contractor will provide the log to the Recipient’s designee upon request.4 of 18
Appears in 3 contracts
Samples: Transportation Services Contract, Transportation Services Contract, Transportation Services Contract