Common use of Missed Collections Clause in Contracts

Missed Collections. 33 CONTRACTOR acknowledges and agrees that it is in the best interest of 34 CITY that all Residential Waste, Recyclable Material, and Yard Trimmings be 35 collected on the scheduled collection day. Accordingly, CONTRACTOR will remedy 36 missed collections as set forth in Section 15.9.5 regardless of the reason that the 37 collection was missed. However, in the event a Service Recipient requests missed 38 collection service more than two (2) times in any consecutive two (2) month period 39 CITY will work with CONTRACTOR to determine an appropriate resolution to that 1 situation. In the event CONTRACTOR believes any complaint to be without merit, 2 CONTRACTOR shall utilize the Customer Information System to notify the City 3 Representative immediately. The City Representative will investigate all disputed 4 complaints and render a written determination within ten (10) Work Days of receipt 5 of CONTRACTOR’s notification.

Appears in 1 contract

Samples: www.sanjoseca.gov

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Missed Collections. 33 25 CONTRACTOR acknowledges and agrees that it is in the best interest of 34 CITY that 26 all Residential Waste, Recyclable Material, and Yard Trimmings be 35 collected on the 27 scheduled collection day. Accordingly, CONTRACTOR will remedy 36 missed collections as 28 set forth in Section 15.9.5 16.6 regardless of the reason that the 37 collection was missed. However, 29 in the event a Service Recipient requests missed 38 collection service more than two (2) 30 times in any consecutive two (2) month period 39 CITY will work with CONTRACTOR to 31 determine an appropriate resolution to that 1 situation. In the event CONTRACTOR believes 32 any complaint to be without merit, 2 CONTRACTOR shall utilize the Customer Information 33 System to notify the City 3 Representative immediately. The City Representative will 34 investigate all disputed 4 complaints and render a written determination within ten (10) Work 35 Days of receipt 5 of CONTRACTOR’s notification.

Appears in 1 contract

Samples: www.sanjoseca.gov

Missed Collections. 33 CONTRACTOR acknowledges and agrees that it is in 10 the best interest of 34 CITY that all Residential Waste, Recyclable MaterialMaterials, and Yard 11 Trimmings be 35 collected on the scheduled collection day. Accordingly, CONTRACTOR will 12 remedy 36 missed collections as set forth in Section 15.9.5 12.06.2 above regardless of the reason 13 that the 37 collection was missed. However, in the event a Service Recipient requests missed 38 14 collection service more than two (2) times in any consecutive two (2) month period 39 period, CITY 15 will work with CONTRACTOR to determine an appropriate resolution to that 1 situation. In 16 the event CONTRACTOR believes any complaint to be without merit, 2 CONTRACTOR shall utilize the Customer Information System to 17 notify the City 3 Representative immediately. The City Representative will investigate all 18 disputed 4 complaints and render a written determination within ten (10) Work Days of 19 receipt 5 of CONTRACTOR’s notification.

Appears in 1 contract

Samples: Services Agreement

Missed Collections. 33 CONTRACTOR acknowledges and agrees that it is in the best interest of 34 CITY that all Residential Waste, Recyclable Material, and Yard Trimmings be 35 collected on the scheduled collection day. Accordingly, CONTRACTOR will remedy 36 missed collections as set forth in Section 15.9.5 16.6 regardless of the reason that the 37 collection was missed. However, in the event a Service Recipient requests missed 38 collection service more than two (2) times in any consecutive two (2) month period 39 CITY will work with CONTRACTOR to determine an appropriate resolution to that 1 situation. In the event CONTRACTOR believes any complaint to be without merit, 2 CONTRACTOR shall utilize the Customer Information Service System to notify the City 3 Representative immediately. The City Representative will investigate all disputed 4 complaints and render a written determination within ten (10) Work Days of receipt 5 of CONTRACTOR’s notification.

Appears in 1 contract

Samples: And Restated Agreement

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Missed Collections. 33 CONTRACTOR acknowledges and agrees that it is 28 in the best interest of 34 CITY that all Residential Waste, Recyclable Material, Yard Trimmings and Civic Yard Trimmings be 35 29 collected on the scheduled collection day. Accordingly, CONTRACTOR will remedy 36 30 missed collections as set forth in Section 15.9.5 Sections 13.06.2 and 13.06.3 above regardless of the 31 reason that the 37 collection was missed. However, in the event a Service Recipient 32 requests missed 38 collection service more than two (2) times in any consecutive two (2) 33 month period 39 CITY will work with CONTRACTOR to determine an appropriate resolution 34 to that 1 situation. In the event CONTRACTOR believes any complaint to be without 35 merit, 2 CONTRACTOR shall utilize the Customer Information System to notify the City 3 Representative immediately. The City 36 Representative will investigate all disputed 4 complaints and render a written determination within 37 ten (10) Work Days of receipt 5 of CONTRACTOR’s notification.

Appears in 1 contract

Samples: RSS Services Agreement

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