Common use of Maintenance and Support Fee Clause in Contracts

Maintenance and Support Fee. Licensee agrees to pay Sonics a non-refundable maintenance fee as set forth below. This fee is due and payable upon receipt of a Commencement Notice for each Device incorporating a Synapse 3220 IP Core. Licensed Product Maintenance Fee Synapse 3220 [***] The following services (“Maintenance”) shall be provided: – Sonics will assign a program manager as Licensee’s point of contact. The program manager will support Licensee with Synapse 3220 and the Deliverables. – Sonics will provide Licensee with Updates on the date of general release. – Sonics will provide bug fixes in its general Update release dates. – If Licensee reports a bug or a problem, then Sonics will correct such problem and, depending on the severity of the problem, Sonics will provide Licensee with a fix as soon as commercially possible. – Sonics will provide [***] of phone and e-mail support on the Synapse 3220 and the Deliverables via Sonics’ assigned customer support engineer. Support hours will not include time spent on bug fix support. Licensee shall appoint an internal point of contact for technical issues who will interface with the Sonics customer support engineer during the Term of the Agreement. Sonics will provide a training class at Sonics’ Mountain View training center for up to eight (8) Licensee engineers per class at a rate of [***] per class, plus any incurred travel expenses (discounted economy class travel) if such training class is held outside Sonics locations. Each training class will consist of the following: – Training on CoreCreator and Open Core Protocol interfaces. – Training on SOCCreator and the Synapse 3220. – System analysis using SOCCreator. Upon Toshiba’s written request for Sonics technical support and Sonics’ acceptance thereof, Toshiba shall pay to Sonics [***] for [***] of phone and email support on the Licensed Technology for that Device. Additional technical support may be purchased for each Device in blocks of [***] for [***] up to a total of [***] per Device after which Toshiba shall receive technical support on such Device at no additional cost. Engineers at Toshiba not involved in any specific design project described in any Commencement Notice, but seeking for general technical support by Sonics, may also request technical support at the rate of [***] for fifty (50) hours, but shall not be subject to the per Device maximum support cost.

Appears in 3 contracts

Samples: Technology License Agreement (Sonics, Inc.), Technology License Agreement (Sonics, Inc.), Technology License Agreement (Sonics, Inc.)

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Maintenance and Support Fee. Licensee agrees to pay Sonics a non-refundable maintenance fee as set forth below. This fee is due and payable upon receipt acceptance of a Commencement Notice the Deliverables by Licensee as provided in Section 4.2 of the Agreement. The fees for each Device incorporating a Synapse 3220 IP CoreMaintenance are actually paid over the Term of the contract as an annual maintenance fee. However, the first year maintenance fee is covered by the initial payment of the License Fee, thus the payment of annual maintenance fee starts from the first anniversary from the Effective Date (the Total Maintenance Fee below is exclusive of the first year maintenance fee included in the initial payment of the License Fee). Note that for the purposes of the maintenance fee calculation Licensee’s Microelectronics Center and OME Works shall be deemed one Licensee site. Licensed Product Total Maintenance Fee Synapse 3220 Annual Maintenance Fee SB [***] [***] MemMax [***] [***] Total [***] [***] The following services (“Maintenance”) shall be provided: – Sonics will assign a program manager as Licensee’s point of contact. The program manager will support Licensee with Synapse 3220 the SB and the Deliverables. – Sonics will provide Licensee with Updates on the date of general release. – Sonics will provide bug fixes in its general Update release dates. – If Licensee reports a bug or a problem, then Sonics will correct such problem and, depending on the severity of the problem, Sonics will provide Licensee with a fix as soon as commercially possible. – Sonics will provide [***] of phone and e-mail support on the Synapse 3220 SB, MemMax and the Deliverables via Sonics’ assigned customer support engineer. Support hours will not include time spent on bug fix support. Licensee shall appoint an internal point of contact for technical issues who will interface with the Sonics customer support engineer during the Term of the Agreement. Sonics will provide a training class at Sonics’ Mountain View training center for up to eight (8) [***] Licensee engineers per class at a rate of [***] per class], plus any incurred travel expenses (discounted economy class travel) if such training class is held outside Sonics locations. Each training class will consist of the following: – Training on CoreCreator and Open Core Protocol interfaces. – Training on SOCCreator and the Synapse 3220SB and MemMax. – System analysis using SOCCreator. Upon Toshiba’s written request for Sonics technical support and Sonics’ acceptance thereof, Toshiba shall pay to Sonics [***] for [***] of phone and email support on the Licensed Technology for that Device. Additional technical support may be purchased for each Device in blocks of [***] for [***] up to a total of [***] per Device after which Toshiba shall receive technical support on such Device at no additional cost. Engineers at Toshiba not involved in any specific design project described in any Commencement Notice, but seeking for general technical support by Sonics, may also request technical support at the rate of [***] for fifty (50) hours[***], but shall not be subject to the per Device maximum support cost.

Appears in 3 contracts

Samples: Technology License Agreement (Sonics, Inc.), Technology License Agreement (Sonics, Inc.), Technology License Agreement (Sonics, Inc.)

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Maintenance and Support Fee. ADDENDUM 2 TO EXHIBIT A Licensee agrees to pay Sonics a non-refundable maintenance fee as set forth below. This fee is due and payable upon receipt of a Commencement Notice for each Device incorporating a Synapse 3220 IP Core. Licensed Product Maintenance Fee Synapse 3220 [***] for Device 1 and then [***]% of the license fee for each subsequent Device commenced. The initial payment [***] is due upon the execution of the Technology Schedule and all following payments are due upon execution of each Commencement Notice net 30 days. The following services (“Maintenance”) shall be provided: – Sonics will assign a program manager as Licensee’s point of contact. The program manager will support Licensee with Synapse 3220 SMX and the Deliverables. – Sonics will provide Licensee with Updates on the date of general release. – Sonics will provide bug fixes in its general Update release dates. – If Licensee reports a bug or a problem, then Sonics will correct such problem and, depending on the severity of the problem, Sonics will provide Licensee with a fix as soon as commercially possible. – Sonics will provide [***] of phone and e-mail support on the Synapse 3220 and the Deliverables via Sonics’ assigned customer support engineer. Support hours will not include time spent on bug fix support. Licensee shall appoint an internal point of contact for technical issues who will interface with the Sonics customer support engineer during the Term of the Agreement. Sonics will provide a training class at Sonics’ Mountain View training center for up to eight (8) [***] Licensee engineers per class at a rate of [***] per class, plus any incurred travel expenses (discounted economy class travel) if such training class is held outside Sonics locations. Each training class will consist of the following: – Training on CoreCreator and Open Core Protocol interfaces. – Training on SOCCreator and the Synapse 3220SMX. System analysis using SOCCreator. Upon ToshibaThe [***] of phone and email support for each Device incorporating SMX shall be included in the above Maintenance fee for each Device. If additional technical support is necessary, upon Txxxxxx’s written request for Sonics technical support and Sonics’ acceptance thereof, Toshiba shall pay to Sonics [***] for [***] of phone and email support on the Licensed Technology for that Device. Additional technical support may be purchased for each Device in blocks of [***] for [***], up to a total of [***] for the initial Device (Device 1), and up to a total of [***] per Device for each subsequent Device, after which Toshiba shall receive technical support on such Device at no additional cost. Engineers at Toshiba not involved in any specific design project described in any Commencement Notice, but seeking for general technical support by Sonics, may also request technical support at the rate of [***] for fifty (50) hours[***], but shall not be subject to the per Device maximum support cost. It is understood by the parties that the technical support described in this paragraph shall not include any of Engineering Services described in Section 6 below, which if required will be quoted separately.

Appears in 1 contract

Samples: Sonics, Inc.

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