Limited Warranty. For the purposes of this Addendum, a “Defect” is defined as a failure of the Company’s product or service to substantially conform to the then-current Company’s User Guides materials. For as long as the Agreement is in place, the Company warrants that the Company’s products or services will not contain Defects. If the products or services do not perform as warranted, the Company will use reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the Company’s then-current support call process. Should the Company be unable to cure the Defect or provide a replacement product within five business days, the School District shall be entitled to a refund of its fees paid for the products or services, as depreciated on a straight-line basis over a 12-month period commencing on the date the School District first has access to the Company’s products or services through the date of termination.
Appears in 27 contracts
Samples: Community Unit, Community Unit, Community Unit
Limited Warranty. For the purposes of this Addendum, a “Defect” is defined as a failure of the Company’s product products or service services to substantially conform to the then-current Company’s User Guides materials. For as long as the Agreement is in place, the Company warrants that the Company’s products or services will not contain Defects. If the products or services do not perform as warranted, the Company will use reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the Company’s then-current support call process. Should the Company be unable to cure the Defect or provide a replacement product within five business days, the School District shall be entitled to a refund of its the fees paid for the products or services, as depreciated on a straight-line basis over a 12-month period commencing on the date the School District first has access to the Company’s products or services through the date of termination.
Appears in 6 contracts
Samples: sdpc.a4l.org, sdpctest.access4learning.org, sdpc.a4l.org
Limited Warranty. For the purposes of this Addendum, a “Defect” is defined as a failure of the Company’s product or service to substantially conform to the then-current Company’s User Guides materials. For as long as the Agreement is in place, the Company warrants that the Company’s products or services will not contain Defects. If the products or services do not perform as warranted, the Company will use reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the Company’s then-current support call process. Should the Company be unable to cure the Defect or provide a replacement product within five business days, the School District shall be entitled to a refund of its fees paid for the products or services, as depreciated on a straight-line basis over a 12-12 month period commencing on the date the School District first has access to a the Company’s products or services through the date of termination.
Appears in 3 contracts
Samples: Community Unit, Community Unit, sdpc.a4l.org
Limited Warranty. For the purposes of this Addendum, a “Defect” is defined as a failure of the Company’s product or service to substantially conform to the then-current Company’s User Guides materials. For as long as the Agreement is in place, the Company warrants that the Company’s products or services will not contain Defects. If the products or services do not perform as warranted, the Company will use reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the Company’s then-current support call process. Should the Company be unable to cure the Defect or provide a replacement product within five fifteen (15) business days, the School District shall be entitled to a refund of its fees paid for the products or services, as depreciated on a straight-line basis over a 12-month period commencing on the date the School District first has access to the Company’s products or services through the date of termination.
Appears in 1 contract
Samples: Community Unit
Limited Warranty. For the purposes of this Addendum, a “Defect” is defined as a failure of the Company’s product or service to substantially conform to the then-current Company’s User Guides materials. For as long as the Agreement is in place, the Company warrants that the Company’s products or services will not contain Defects. If the products or services do not perform as warranted, the Company will use reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the Company’s then-current support call process. Should the Company be unable to cure the Defect or provide a replacement product within five (5) business days, the School District shall be entitled to a refund of its fees paid for the products or services, as depreciated on a straight-line basis over a 12-month period commencing on the date the School District first has access to the Company’s products or services through the date of termination.
Appears in 1 contract
Samples: sdpc.a4l.org
Limited Warranty. For the purposes of this Addendum, a “Defect” is defined as a failure of the Company’s product or service to substantially conform to the then-current Company’s User Guides materials. For as long as the Agreement is in place, the Company warrants that the Company’s products or services will not contain Defects. If the products or services do not perform as warranted, the Company will use reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the Company’s then-current support call process. Should the Company be unable to cure the Defect or provide a replacement product within five ten business days, the School District shall be entitled to a refund of its fees paid for the products or services, as depreciated on a straight-line basis over a 12-month period commencing on the date the School District first has access to the Company’s products or services through the date of termination.
Appears in 1 contract
Samples: sdpc.a4l.org