Common use of KPIs Clause in Contracts

KPIs. (a) The objectives of the KPIs are to measure the Contractor’s performance in accordance with its obligations under the Contract. (b) Without prejudice to the other provisions of the Contract, in performing its obligations under the Contract, the Contractor must achieve each of the requirements of, and standards set out in, the KPIs. (c) If the Contractor fails to achieve the requirements of, and standards set out in, a KPI, then the Contractor must: (1) rectify that failure, if it is rectifiable; and (2) submit to the Principal for its approval (acting reasonably) a plan outlining the steps that the Contractor will take to ensure that the relevant KPI will be complied with in future, within 14 days of the relevant KPI failure, and must comply with the terms of any plan submitted pursuant to clause 5.2(c)(2) that has been approved by the Principal.