KPI Clause Samples

KPI. 22 KPA 7: To Strive towards a financially sustainable municipality KFA33: Financial Reporting Financial Services Unqualified audit opinion without findings of the Auditor-General This indicator measures good governance and accounting practices, and will be Outcome 0 1 0 0 1 30 June 2017 10 KPI. 23 KPA 7: To Strive towards a financially sustainable municipality KFA34: Budgeting / Funding Financial Services Submit the Adjustment Budget to Council for approval by 28 February The submission of the adjustment budget needs to be tabled at council as per legislative requirements Outcome 0 0 1 0 1 30 June 2017 5 Initial: Director ________________ Initial: MM ________________ NKP I.12 KPA 7: To Strive towards a financially sustainable municipality KFA34: Budgeting / Funding Financial Services Number of Indigents applied with access to all free basic services This is a Proxy indicator in terms of the National Key performance indicator as per the Regulations (Reg 10.b) Indigents is classified as earning less than R3000 per month. They need to apply at the Municipality and if successful receive access to free basic services. Applications earning less than (2x old age Grant) per month. Input 1600 1800 2100 2500 2500 30 June 2017 10 NKP I.2 KPA 7: To Strive towards a financially sustainable municipality KFA30: Revenue Enhancement, Meter Management Financial Services The number of formal registered water meters on the debtors system The number of formal registered water meters on the debtors system as per on year end. This Include Prepaid water meters Output ▇▇▇▇ ▇▇▇▇ ▇▇▇▇ ▇▇▇▇ 4690 30 June 2017 5 Initial: Director ________________ Initial: MM ________________ Initial: Director ________________ Initial: MM ________________ NKP I.3 KPA 7: To Strive towards a financially sustainable municipality KFA30: Revenue Enhancement, Meter Management Financial Services The number of formal sanitation registrations on the debtors system. This is a Proxy indicator in terms of the National Key performance indicator as per the Regulations (Reg 10.a) The number of formal sanitation registrations on the debtors system as per year end. Output 4000 4010 4080 4100 4090 30 June 2017 5 NKP I.1 KPA 7: To Strive towards a financially sustainable municipality KFA30: Revenue Enhancement, Meter Management Financial Services Number of formal electricity registrations on the debtors system. This is a Proxy indicator in terms of the National Key performance indicator as per the Regulations (Reg 10.a) T...

KPI. Number of publications in peer-reviewed international journals (or computational conference proceedings) that acknowledge the support of CompBioMed 2) KPI: Number CompBioMed2 dissemination events attended by 50 or more people

KPI. Number of publications in peer-reviewed international journals that acknowledge the support of CompBioMed

KPI. Auditable inventory, data available to search, length of historic search to be detailed. - No loss of data – back of system for offline working when system is down, explain rate of download. Device performance (PDAs-printers etc.) Performance or defective equipment replacement, detail response to issues for these cases. - Technical support, on hand, same day, remedial, issues dealt with during office hours for non-technical issues, technical issue response escalation if/when operational critical issues arise, detail response times in these cases. - Reporting Phase II – Daresbury Laboratory (DL) Wakefield, Cheshire, - Licences for DL site – 7 user licences - Initial installation and set up with support - users support in set up, email configuration, customer-supplier directory is required for all phases - Hardware There is potential for expansion to the other two sites as mentioned above, however the cost of the work is envisaged to be low and will be agreed with the successful supplier should this be required. The Contract duration shall be for a period of 4 years with one optional extensions of 12 months i.e. 4+1year period from commencement of the Contract. The budget is flexible year on year, however the Bids that exceed the maximum budget of Y1 - £100,000.00 excluding VAT (estimated) Y2 - £25,000.00 excluding VAT (estimated) Y3 - £25,000.00 excluding VAT (estimated) Y4 - £25,000.00 excluding VAT (estimated) The optional extension of the 5th Year shall not exceed £25,000.00 excluding VAT.

KPI. The Principals will review the quality of each completed Assignment and the cooperation with the Contractor and Other Contractors in accordance with this procedure: 4.10.1 In every case where the Assignment has not been implemented in fulal ccordance with the concluded Assignment Order i.e. the Assignment has been delayed due to factors relating to Contractor/Other Contractors or the Assignment has been completed in unsatisfactory quality, the Assignment has not been completed or only party completed etc., the respective Principal in addition to other measures available in this Agreement shallimmediately issue a written notice detailing the characteristics of the situation to the all other Principals. The aforementioned notice shall be deemed as a negative KPI notice; 4.10.2 Following the reception of a negative KPI notice, the respective Contractor/Other Contractorshall not be invited to participate in the next mini-competition organised by any of the Principals and shall also not be considered for the award for the next direct award by any of the Principals. This restriction in not limited to the specific Procurement ProcedureLot where the negative KPI notice was issued but it is applied to Framework Agreements concluded as a result of all Lots of theProcurement Procedure, provided that the Contractor/Other Contractor provides its services across multiple Lots of the Procurement Procedure. 4.10.3 Additionally, a Contractor/Other Contractor who has received a negative KPI assessment shall be temporarily for a period of 3 (three) months demoted by a position in the order of preference for the obtention of a direct award (i.e. the Contractor/Other Contractor whose Proposal has obtained the highest score in the Procurement ProcedureLot No [●] shall temporarily n and /Other Contractor whose Proposal has obtained the second highest score in the Procurement ProcedureLot No [●] etc). anked Contractor/Other Contractors shall be notified of the change in ranking and preference for the respective Lot of the Procurement Procedure. 4.10.4 Communication between the Principals in relation to theKPI procedures shall be done electronically and also through an electronic register available at[Sharepoint] that will be provided and maintained by RB Rail, but each Principal shall be obliged tosufficiently supplement the register with information stipulated in Clause4.10.1or other information asrequired.

KPI. Key performance indicators are commonly used in organizations and supply chains to define and evaluate how successful it is. For port allocation purposes it will be necessary to define a few points that are measurable in terms of improvements. To do this it might be helpful to look at the goals of the system and how these can be achieved. In terms of utilization of resources, greater predictability would be a key factor. Better predictability could be achieved through a greater time horizon. KPI’s for port allocation: 1. Time before an allocation is approved upon arrival of vessel. 2. The number of shifting operation during an allocation.

KPI. GreenSky shall meet the following key performance indicators (collectively, “KPI”): (i) GreenSky’s Call Centers shall answer a minimum of [*****] percent ([*****]%) of all customer calls routed to the Call Centers within [*****] of routing and maintain an abandon rate of less than [*****] percent ([*****]%). (ii) GreenSky shall meet such other KPI as set forth on Schedule 7(c). (iii) GreenSky shall provide monthly and quarterly reports to Home Depot on the KPI in accordance with Section 12(b)(i) of this Agreement. In the event GreenSky fails to maintain the stated KPI in any respect in any given calendar month, upon Home Depot’s request, GreenSky shall propose, within thirty (30) days after the end of such calendar month, a cure acceptable to Home Depot and shall implement such cure within an additional thirty (30) days. Upon GreenSky’s failure to either propose or implement such cure to Home Depot’s satisfaction, Home Depot reserves the right to terminate this Agreement immediately for cause. (iv) GreenSky shall bear sole responsibility for employing and maintaining the required staffing levels and training and quality measurement levels as set forth in this Section 7.

KPI. The KPI that the EIT MANUFACTURING PARTNER needs to achieve is defined as: KPI Short title Target EITHE02.4 Number of innovations introduced on the market during the KAVA duration or within 6 months after completion with a sales revenue of at least 10 000 EUR documented 1

KPI. 4 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA21: Governance Structures, Risk and IGR Office of the Municipal Manager Annual Strategic risk assessment conducted and approved by Council One Strategic risk assessment need to be conducted for the Municipality and approved by Council. Activity 0 1 0 0 1 30 June 2017 5 KPI. 5 KPA 5: To Promote efficient and effective Governance with high levels of stakeholder participation KFA21: Governance Structures, Risk and IGR Office of the Municipal Manager Submission of annually reviewed risk based audit plan to Audit Committee Submission of annually reviewed risk based audit plan to Audit Committee Activity 1 1 30 June 2017 5