Interpreter Request Process. The Contractor shall follow the process described below for receipt of all Interpreter Requests: a. RECEIVING INTERPRETER REQUESTS i. The Contractor will receive Requests for Interpreter Services from Purchasers through an Interpreter Services Request Form. Requests should contain, at a minimum, the following information: 1. Date, time, and duration of the Appointment; 2. Location of the Appointment; 3. Purchaser’s name, place of business, and contact information; 4. Name(s) of the Consumer(s), to the extent known at the time of the Request; 5. Nature and venue type of the Appointment, such as a one-on-one meeting, a conference or webinar; 6. Contact information of the Consumer, if that individual is different than the Purchaser; and 7. Preferred Interpreter(s), if any. ii. A Request is deemed received and complete by the Contractor as soon as all of the required information is obtained.
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Sources: Sign Language Interpreter Services Contract, Contract No. 02120, Contract No. 02120