INTERPRETER SERVICES REQUEST Sample Clauses
The INTERPRETER SERVICES REQUEST clause establishes the process by which parties can request interpreter services to facilitate communication. Typically, this clause outlines the procedure for submitting a request, any advance notice requirements, and the types of interpreter services available, such as for specific languages or sign language. Its core function is to ensure that all parties have equal access to information and can participate fully, thereby addressing potential language barriers and promoting fairness in proceedings or transactions.
INTERPRETER SERVICES REQUEST. FORM
1. The Contractor shall acknowledge a complete Request from a Purchaser with a telephone call, voice mail message, and/or email message to the Purchaser within two (2) business hours, or by the end of that business day, whichever occurs first.
2. Once the Contractor acknowledges the Request, the Contractor will contact the tentatively scheduled Interpreter(s) within two (2) business days to confirm the Request.
3. The Contractor will send email confirmation that the request has been filled to the Purchaser and the Customer (if different person) as soon as possible and not less than forty-eight (48) hours prior to the Appointment. If the Contractor is unable to reach the preferred Interpreter(s) within this time frame, the Contractor will contact the Purchaser to inform and offer the option of requesting and contacting a different Interpreter (or Interpreters). If the Purchaser is not in agreement, they may choose to terminate the Request and seek elsewhere without negative repercussion for the Contractor.