Integrated Management System. 8.1 The Contractor shall procure that all material aspects of its performance under this Agreement are undertaken in compliance with an Integrated Management System in accordance with Good Industry Practice and an appropriate third party certification against an internationally accepted standard. 8.2 The Contractor shall ensure that its Integrated Management System contains all such Internal Procedures as are necessary: 8.2.1 to comply with its legal obligations; 8.2.2 to ensure that it is able to operate safely, securely and efficiently; and 8.2.3 to comply with all Authority Policies and Procedures so far as is consistent with this Agreement. 8.3 The Contractor shall: 8.3.1 upon the Authority's request, supply a detailed list of all existing and applicable Internal Procedures together with such copies of any Internal Procedures as may be required by the Authority; 8.3.2 immediately notify the Authority of any change to an Internal Procedure which materially impacts upon the Authority, including a potential impact to the Cost of or risks to the delivery of the Client Specification and/or the Interim End State; and 8.3.3 provide to the Authority on a monthly basis a log reporting all significant changes to all Internal Procedures. 8.4 When requested by the Authority to do so, the Contractor shall provide to the Authority the basis and rationale for the creation or modification of any Internal Procedure and an explanation of how this reflects Good Industry Practice. 8.5 The Contractor shall, within the time reasonably specified by the Authority, prepare and submit for the Authority's approval any further Internal Procedures and modifications to existing Internal Procedures reasonably identified as being required by the Authority for the purposes of delivery of the Client Specification. 8.6 When responding to any Contractor request for the Authority's approval of changes to the Contractor's Internal Procedures, the Authority shall: 8.6.1 respond in writing within thirty (30) Calendar Days (or such other period as the Parties may, acting reasonably, agree) of receipt of such request; and 8.6.2 where the Authority does not approve of such changes, provide reasons for any determination that the Contractor's proposed changes to its Internal Procedures are unsuitable. 8.7 For the avoidance of doubt, where Authority Customer Contracts or Contractor Customer Contracts place specific obligations on the Contractor in relation to its Integrated Management System, the Contractor shall bring these to the Authority's attention and the Authority shall have due regard to such obligations in reaching its determination pursuant to Clauses 8.5 and 8.6 above. 8.8 [Not Used] 8.9 Within twelve (12) months of the Commencement Date, the Contractor shall develop a set of metrics related to the performance assessment of its Integrated Management System. The performance metrics should be appropriate for measuring key aspects of the Contractor's Integrated Management System and are to be reported to the Authority on an annual basis. 8.10 The Contractor shall provide reasonable support to the Authority and participate at the Authority's written request in both industry-wide and Authority-led initiatives which are aimed at improving performance and/ or the sharing of knowledge and learning.
Appears in 1 contract
Sources: Site Licence Company Agreement
Integrated Management System. 8.1 The Contractor shall procure that all material aspects of its performance under this Agreement are undertaken in compliance with an its Integrated Management System. The Contractor shall operate its Integrated Management System in accordance with Good Industry Practice and an shall maintain appropriate third party certification (against an internationally accepted standard) that it requires under its Integrated Management System.
8.2 The Contractor shall ensure that its Integrated Management System contains incorporates all such Internal Procedures as are necessary:
8.2.1 to comply with its legal obligations;
8.2.2 to ensure that it is able to operate safely, securely and efficiently; and
8.2.3 to comply with all Authority Policies and Procedures so far as is consistent with this AgreementProcedures.
8.3 The Contractor shall:
8.3.1 upon the Authority's request, supply a detailed list of all existing and applicable Internal Procedures together with such copies of any Internal Procedures as may be required by the Authority;
8.3.2 immediately notify the Authority immediately of any change to an Internal Procedure (and, in the case of HR Internal Procedures, in advance of a proposed change) which materially impacts upon the Authority, including a potential impact to the Cost of or risks to the delivery completion of the Contractor's obligations set out in the Client Specification and/or the Interim End achievement of the Client Specification Completion State; and;
8.3.3 provide to the Authority on a monthly basis a log reporting all significant changes to all Internal Procedures; and
8.3.4 report to the Authority any material breaches of any Internal Procedures.
8.4 When requested by the Authority to do so, the Contractor shall provide to the Authority the basis and rationale for the creation or modification of any Internal Procedure and an explanation of how this reflects Good Industry Practice.
8.5 The Contractor shall, within the time reasonably specified by the Authority, prepare and submit for the Authority's approval any further Internal Procedures and modifications to existing Internal Procedures reasonably identified as being required by the Authority for the purposes of delivery of the Client SpecificationAuthority.
8.6 When responding to any Contractor request for the Authority's approval of changes to the Contractor's Internal Procedures, the Authority shall not unreasonably withhold its approval and shall:
8.6.1 respond in writing within thirty (30) Calendar Days (or such other period as the Parties may, acting reasonably, agree) of receipt of such request; and
8.6.2 where the Authority does not approve of such changes, provide reasons for any determination that the Contractor's proposed changes to its Internal Procedures are unsuitable.
8.7 For the avoidance of doubt, where Authority Customer Contracts or Contractor Customer Contracts place specific obligations on the Contractor in relation to its Integrated Management System, the Contractor shall bring these obligations to the Authority's attention and the Authority shall have due regard to such obligations in reaching its determination pursuant to Clauses 8.5 and 8.6 above.
8.8 [Not Usedused]
8.9 Within twelve (12) months of the Commencement Date, the Contractor shall develop a set of metrics related to the performance assessment of its Integrated Management System. The performance metrics should be appropriate for measuring key aspects of the Contractor's Integrated Management System and are to be reported to the Authority on an annual basis.
8.10 The Contractor shall provide reasonable support to the Authority and participate at the Authority's written request in both industry-wide and Authority-led initiatives which are aimed at improving performance and/ or the sharing of knowledge and learning.Management
Appears in 1 contract
Sources: Site Licence Company Agreement