Help Line Support. Where the selected Services option includes help line support, Avaya will provide it in accordance with the coverage option (service hours, target response intervals, etc.) that Customer has selected.
Appears in 4 contracts
Samples: Tips Vendor Agreement, Maintenance Agreement, pubext.dir.texas.gov
Help Line Support. Where the selected Services option includes help line support, Avaya will provide it in accordance with the coverage option (service hours, target response intervals, etc.) that Customer has selectedselected in the Order or SOW.
Appears in 2 contracts
Samples: Services Agreement General Terms, support.avaya.com
Help Line Support. Where the selected Services option includes help line support, Avaya will provide it in accordance with the coverage option (service hours, target response intervals, etc.) that Customer has selectedselected and purchased from Avaya.
Appears in 1 contract
Samples: support.avaya.com
