Grievance Steps Step 1. To speed the resolution of a complaint and provide the Supervisor a fair chance to resolve the complaint in an informal manner, a bargaining unit member is encouraged to first discuss a complaint verbally with the Supervisor before the matter can become the subject of a written grievance at this Step 1 except for the complaints about discipline or harassment by the Supervisor. ▪ there shall be no recrimination because a bargaining unit member has raised a complaint ▪ the bargaining unit member will have the assistance of a Union ▇▇▇▇▇▇▇ in discussing the complaint. If the Supervisor has not resolved the complaint satisfactorily, it may be filed with the Supervisor as a written grievance. The grievance shall contain a description of the circumstances and the alleged violation of the agreement so that the Company can know what complaint it is answering. The bargaining unit member will have the assistance of the ▇▇▇▇▇▇▇ in writing and presenting the grievance. The ▇▇▇▇▇▇▇ and the Supervisor and the grievor shall meet to discuss the grievance within seven (7) working days and the Supervisor shall respond in writing with a particularized response to each specific allegation outlined in the grievance no later than seven (7) calendar days from the date the Step 1 grievance is filed. The failure of a bargaining unit member to grieve circumstances which the Union believes to be a violation shall not prevent other bargaining unit members from grieving similar circumstances in the future.
Appears in 2 contracts
Sources: Collective Agreement, Collective Agreement