Grievance and Appeal System. The processes the Contractor implements to handle Appeals of an Adverse Benefit Determination and Grievances, as well as the processes to collect and track information about them.
Appears in 11 contracts
Samples: medicaid.ms.gov, medicaid.ms.gov, medicaid.ms.gov
Grievance and Appeal System. The processes process the Contractor implements to handle Grievances and Appeals of an Adverse Benefit Determination and GrievancesDetermination, as well as the processes to collect and track information about themGrievances and Appeals.
Appears in 1 contract
Samples: Master Service Agreement
