Geographic Coverage. 5.1 BlueArc will make available pre and post Sales overlay Support coverage based upon a mutually agreed upon rollout schedule. If local resources are not available at such time because of the schedule for the rollout, BlueArc will designate go-to back-up resources to support the sales teams. 5.2 BlueArc will make available pre and post Sales overlay support for minimum coverage in the following locations. In some instances, multiple locations may be covered by a single BlueArc resource. For clarification * * * Indicates that confidential treatment has been sought for this information. 66 purposes, such geographical Sales and overlay support coverage can be achieved via phone or on a face to face basis, as applicable. HDS and BlueArc mutually agree on coverage, timing and a phase roll out plan for geographic coverage * * *
Appears in 2 contracts
Sources: Master Distribution Agreement (Bluearc Corp), Master Distribution Agreement (Bluearc Corp)