Expected Deliverables. The expected deliverables from the assignment are as follows: • Inception phase Inception report with • research design (tools), approach and methodology. • comprehensive work plan with timelines and milestones. 5 • Data collection, analysis and validation • Brief data collection Report. (findings & interpretation), validation reports 20 • Incorporating feedback and suggestions from UTA and stake holders • Draft Strategic & business Plan Draft reports and presentation. 5 • Implementation plan, M&E framework and RMS strategy Draft M&E framework, Implementation plan and RMS 10 • Final Strategy and Evaluation Framework Final Strategic plan with annexes (M&E framework, Implementation plan and RMS) 5 The contractor shall ensure quality management through continuous monitoring. This monitoring shall take a quality assurance (QA) approach and collect information on the service provider’s conduct in implementing the activities. This QA approach shall be based on the following principles: Collect data systematically; Report this data; Enable timely action on the data, at the appropriate level. The Contractor shall use these principles to ensure the quality of their service and to monitor the satisfaction of those involved in all aspects of the activities. Evaluation of the performance will be conducted by the contracting authority on a regular basis to assess the level of the quality of services provided, the key experts’ capacity, and participant's satisfaction. The contracting authority will communicate the assessment methodology prior to the evaluation, where applicable. The Contracting Authority will communicate the outcomes of the evaluation sessions to the Contractor and, if necessary, will ask for actions to be taken. The Contractor can also perform self-evaluation, without the results of it being binding to the Contracting Authority. The Contracting Authority will closely monitor the content, methodology and implementation of the activities to ensure that the desired level is kept.
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Sources: Public Procurement Contract for Consultancy Services, Public Procurement Contract for Consultancy Services