Common use of Equipment Repair Clause in Contracts

Equipment Repair. ACS shall be solely responsible for the repair of malfunctioning Equipment. For Equipment repair, Provider shall promptly notify ACS using the telephone number(s) separately furnished to Provider by ACS. Repair calls will be accepted during normal help desk hours listed above. Telephone calls from pay phones will not be accepted. At ACS discretion, Equipment may either be repaired or replaced. If the equipment issue cannot be resolved by phone with the Customer Service Representative nor National Equipment Maintenance Center (NEMC), and replacement equipment is required, the equipment is replaced within 48 hours of notification of the problem and is received by the provider the following business day.

Equipment Repair. ACS shall be solely responsible for the repair of malfunctioning Equipment. For Equipment repair, Provider shall promptly notify ACS using the telephone number(s) separately furnished to Provider by ACS. Repair calls will be accepted during normal help desk hours listed aboveabove or the Provider may leave a message on the IVR regarding the nature of the problem. Telephone calls from pay phones will not be accepted. At ACS discretion, Equipment may either be repaired or replaced. If the equipment issue cannot be resolved by phone with the Customer Service Representative nor National Equipment Maintenance Center (NEMC), and replacement equipment is required, the equipment is replaced within 48 24 hours of notification of the problem and is received by the provider the following business day.

Equipment Repair. ACS shall be solely responsible for the repair of malfunctioning Equipment. For Equipment repair, Provider shall promptly notify ACS using the telephone number(s) separately furnished to ACS Provider by ACSHelp Desk number 0-000-000-0000. Repair calls will be accepted during normal help desk hours listed above. Telephone calls from pay phones will not be accepted. At ACS discretion, Equipment may either be repaired or replaced. If the equipment issue cannot be resolved by phone with the Customer Service Representative nor National Equipment Maintenance Center (NEMC), and replacement equipment is required, the equipment is replaced within 48 hours of notification of the problem and is received by the provider the following business day.