Common use of Effectiveness in Serving Employers Clause in Contracts

Effectiveness in Serving Employers. California has two approaches designed to gauge critical workforce needs of the business community. • Approach 1 – Retention with the same employer – addresses the programs’ efforts to provide employers with skilled workers. • Approach 2 – Repeat Business Customers – addresses the programs’ efforts to provide quality engagement and services to employers and sectors and establish productive relationships with employers and sectors over extended periods of time. For a reference of the CalJOBS Activity Codes Dictionary, please see Attachment I below. • EDD Workforce Services Directive (WSD) 20-10: CalJOBS Participant Reporting (April 8, 2021) • EDD Workforce Services Directive (WSD) 23-03: Performance Guidance (November 8, 2023) • WIOA Public Law 113-128 • DOL Training and Employment Guidance Letter (TEGL) 14-18: Aligning Performance Accountability Reporting, Definitions, and Policies Across Workforce Employment and Training Programs Administered by the U.S. Department of Labor (DOL) (March 25, 2016) • TEGL 10-16, Change 2: Performance Accountability Guidance for WIOA Core Programs (September 15, 2022) Attachment 1: CalJOBSSM Activity Codes Dictionary ActivityCode Activity Code Name and Definition 002 Self-Service AJCC Employment and Workforce Information ServicesThis activity is system generated when an individual accesses self-service activities or workforce information available in CalJOBS. Workforce information includes topics, such as: local performance, availability of supportive services, filing claims for unemployment compensation, and performance and program cost information of training providers. 004 Self-Service Information on Training Providers/Performance OutcomesThis activity is system generated when an individual accesses information regarding training providers and/or how the local area is performing on local performance measures in CalJOBS. 005 Self-Service Labor Market ResearchThis activity is system generated when an individual accesses labor market information in CalJOBS. Labor market information includes: information on state and local labor market conditions; industries, occupations, and characteristics of the workforce; employer wage and benefit trends; short and long-term industry and occupational projections; worker supply and demand; area businesses' identified skill needs; job vacancies' survey results; workforce availability; business turnover rates; job creation; and job identification of high-growth and high-demand industries. 006 Self-Service Job Search through CalJOBSThis activity is system generated when an individual conducts an online job search using CalJOBS at an America’s Job Center of California (AJCC) resource room, partnering agency, home, library, or other physical location. 06M Self-Service Job Search through Mobile AppThis activity is system generated when an individual conducts a job search through the CalJOBS mobile application using a smartphone, tablet or other electronic device at an AJCC resource room, partnering agency, home, library or other physical location. 007 Self-Service Initial RésuméThis activity is system generated when an individual prepares his/her CalJOBS résumé at an AJCC resource room, partnering agency, home, library, or other physical location. 008 Self-Service Résumé: Update and AdditionsThis activity is system generated when an individual revises his/her résumé on ▇▇▇▇▇▇▇ using an AJCC resource room, partnering agency, home, library, or other physical location. 080 Complaint Process InformationA participant was informed of the grievance and complaint procedures established by the Local Area or EDD staff, either through self-service or by a staff member. 08G Self-Service Informed of Veteran Priority of ServiceThis activity is system generated when a veteran self-identifies at the time of registration in CalJOBS. A pop-up window informs the Veteran of the Priority of Service policy. 0G0 Self-Service Skills Self-AssessmentThis activity is system generated when an individual completes a CalJOBS self- assessment tool designed to inform and educate him/her about his/her employment strengths and weaknesses. 101 OrientationAn individual attended an orientation informing him/her of the information and services available through the AJCC delivery system. This includes, but is not limited to Veteran Orientation, WIOA Orientation, and Local Office Orientation. 102 Initial AssessmentAJCC staff conducted an initial assessment of a participant's skill level, aptitude, abilities, interests, and supportive service needs. 103 Provision of Information on Training Providers/Performance OutcomesAJCC staff provided an individual with readily available information on training providers that did not require staff's assessment of the individual's skills, education, or career objectives. 105 Job Finding ClubA participant attended an organized activity that provided instructions on résumé writing, application preparation, interviewing skills, and/or job lead development, and included a period of structured application where participants attempted to secure employment.

Effectiveness in Serving Employers. California has two WIOA section 116(b)(2)(A)(i)(VI) requires the Departments to establish a primary indicator of performance for effectiveness in serving employers. The Departments piloted three approaches designed to gauge three critical workforce needs of the business community. • Approach 1 – Retention with the same employer – addresses the programs’ efforts to provide employers with skilled workers. ; • Approach 2 – Repeat Business Customers – addresses the programs’ efforts to provide quality engagement and services to employers and sectors and establish productive relationships with employers and sectors over extended periods of time; and • Approach 3 – Employer Penetration Rate – addresses the programs’ efforts to provide quality engagement and services to all employers and sectors within a State and local economy. For a reference of the CalJOBS Activity Codes Dictionary, please see Attachment I below. • EDD Workforce Services Directive (WSD) 20-10: CalJOBS Participant Reporting (April 8, 2021) • EDD Workforce Services Directive (WSD) 23-03: Performance Guidance (November 8, 2023) • WIOA Public Law 113-128 • DOL Training and Employment Guidance Letter (TEGL) 14-18: Aligning Performance Accountability Reporting, Definitions, and Policies Across Workforce Employment and Training Programs Administered by the U.S. Department of Labor (DOL) (March 25, 20162019) • TEGL 10-16, Change 2: Performance Accountability Guidance for WIOA Core Programs (September 15, 2022) YEAR 25 Attachment 1: CalJOBSSM Activity Codes Dictionary ActivityCode Activity Code Name and Definition 002 Self-Service AJCC Employment and Workforce Information ServicesThis activity is system generated when an individual accesses self-service activities or workforce information available in CalJOBS. Workforce information includes topics, such as: local performance, availability of supportive services, filing claims for unemployment compensation, and performance and program cost information of training providers. 004 Self-Service Information on Training Providers/Performance OutcomesThis activity is system generated when an individual accesses information regarding training providers and/or how the local area is performing on local performance measures in CalJOBS. 005 Self-Service Labor Market ResearchThis activity is system generated when an individual accesses labor market information in CalJOBS. Labor market information includes: information on state and local labor market conditions; industries, occupations, and characteristics of the workforce; employer wage and benefit trends; short and long-term industry and occupational projectionsoccupationalprojections; worker supply and demand; area businesses' identified skill needs; job vacancies' survey results; workforce availability; business turnover rates; job creation; and job identification of high-growth and high-demand industries. 006 Self-Service Job Search through CalJOBSThis activity is system generated when an individual conducts an online job search using CalJOBS at an America’s Job Center of California (AJCC) resource room, partnering agency, home, library, or other physical location. 06M Self-Service Job Search through Mobile AppThis activity is system generated when an individual conducts a job search through the CalJOBS mobile application using a smartphone, tablet or other electronic device at an AJCC resource room, partnering agency, home, library or other physical location. 007 Self-Service Initial RésuméThis activity is system generated when an individual prepares his/her CalJOBS résumé at an AJCC resource room, partnering agency, home, library, or other physical location. 008 Self-Service Résumé: Update and AdditionsThis activity is system generated when an individual revises his/her résumé on ▇▇▇▇▇▇▇ using an AJCC resource room, partnering agency, home, library, or other physical location. 080 Complaint Process InformationA participant was informed of the grievance and complaint procedures established by the Local Area or EDD staff, either through self-service or by a staff member. 08G Self-Service Informed of Veteran Priority of ServiceThis activity is system generated when a veteran self-identifies at the time of registration ofregistration in CalJOBS. A pop-up window informs the Veteran of the Priority of Service policy. 0G0 Self-Service Skills Self-AssessmentThis activity is system generated when an individual completes a CalJOBS self- assessment tool designed to inform and educate him/her about his/her employment strengths and weaknesses. 101 OrientationAn individual attended an orientation informing him/her of the information and services available through the AJCC delivery system. This includes, but is not limited to Veteran Orientation, WIOA Orientation, and Local Office Orientation. 102 Initial AssessmentAJCC staff conducted an initial assessment of a participant's skill level, aptitude, abilities, interests, and supportive service needs. 103 Provision of Information on Training Providers/Performance OutcomesAJCC staff provided an individual with readily available information on training providers that did not require staff's assessment of the individual's skills, education, or career objectives. YEAR 25 105 Job Finding ClubA participant attended an organized activity that provided instructions on résumé writing, application preparation, interviewing skills, and/or job lead development, and included a period of structured application where participants attempted to secure employment.