CREDITABLE PERFORMANCE SPECIFICATION. Specification: UAT E2E Environment Availability Definition: UAT E2EAT1 and E2EAT2 Environment Availability has been defined as the hours of [**]. Confidential Materials omitted and filed separately with the Securities and Exchange Commission. A total of two pages were omitted. CPS Formula: [**] [**] Measurement Period: Calendar Month Data Source: Amdocs automated management tool Frequency of Collection: Continuous Special Exclusions: [**]
Appears in 1 contract
Sources: Customer Care and Billing Services Agreement (Amdocs LTD)
CREDITABLE PERFORMANCE SPECIFICATION. Specification: Wholesale UAT E2E Environment Availability Definition: UAT E2EAT1 WSE2EAT1 and E2EAT2 WSE2EAT2 Environment Availability has been defined as the hours of [**]. Confidential Materials omitted and filed separately with the Securities and Exchange Commission. A total of two pages were one page was omitted. CPS Formula: [**] [**] Measurement Period: Calendar Month Data Source: Amdocs automated management tool Frequency of Collection: Continuous Special Exclusions: [**].
Appears in 1 contract
Sources: Customer Care and Billing Services Agreement (Amdocs LTD)
CREDITABLE PERFORMANCE SPECIFICATION. Specification: Wholesale UAT E2E Environment Availability Definition: UAT E2EAT1 WSE2EAT1 and E2EAT2 WSE2EAT2 Environment Availability has been defined as the hours of [**]. Confidential Materials omitted and filed separately with the Securities and Exchange Commission. A total of two pages were omitted. CPS Formula: [**] [**] Measurement Period: Calendar Month Data Source: Amdocs automated management tool Frequency of Collection: Continuous Special Exclusions: [**]] 63 SLA Management
Appears in 1 contract
Sources: Customer Care and Billing Services Agreement (Amdocs LTD)
CREDITABLE PERFORMANCE SPECIFICATION. Specification: UAT E2E Environment Availability Definition: UAT E2EAT1 and E2EAT2 Environment Availability has been defined as the hours of [**]. ] Confidential Materials omitted and filed separately with the Securities and Exchange Commission. A total of two pages were one page was omitted. CPS Formula: [**] [**] Measurement Period: Calendar Month Data Source: Amdocs automated management tool Frequency of Collection: Continuous Special Exclusions: [**].
Appears in 1 contract
Sources: Customer Care and Billing Services Agreement (Amdocs LTD)