Key Performance Indicator. Responsiveness to UMMS concerns and needs; corrective actions and expectations being managed and communicated effectively; are Service requests being documented and communicated effectively?
Key Performance Indicator. EXAM DATA SENT ATA shall deliver MCP exam results according to the following KPI requirements: - 90% of exam records within 72 hours (3 days) of exam delivery - 100% of exam records within 120 hours (5 days) of exam delivery AND no more than 500 late records - 100% of exam records within 336 hours (14 days) of exam delivery The timeframe metrics shall be measured from the time the Candidate finishes the exam to the time that the exam record is first sent to MCCL (i.e., the data is successfully downloaded to the Microsoft FTP site). ATA shall report to MCCL this performance indicator on a monthly basis. In the event this benchmark is not met, ATA shall report reasons for such performance and actions taken to correct, along with completion dates.
Key Performance Indicator. 4.1 At least 22 NSOs incorporate elements of world and regional events into their national events of Educational Methods.
Key Performance Indicator. Specification: EMS Timeliness Definition: Measurement of Amdocs’ ability to complete EMS functions by the times outlined below. Times reflect completion times and are Monday – Friday, unless otherwise noted: EMS Timeliness Times [**] [**] [**] [**] [**] [**] [**] KPI Formula: [**] Measurement Period: Calendar Month Data Source: Batch Stats Tool Frequency of Collection: Throughout Measurement Period Special Exclusions: [**]. Amdocs 90 SLA Management Sprint Schedule C Creditable Performance Specifications (CPS)
Key Performance Indicator. Specification: SAS ID Accuracy Definition: The percentage of correctly prepared SAS IDs during the measurement period. Outputs include XML, CSV, Wireless Manager XML, SMART CD Databases, and Consolidated Invoice (PDF). Correctly prepared outputs include: accurate billing data (data that can be compared to the paper xxxx where applicable), data versioning, and agreed upon naming conventions of particular outputs. KPI Formula: [**] Measurement Period: Calendar Month (Cycle 1 thru EOM activities) Amdocs ticketing system/Amdocs Reporting Tools Data Source: Incorrectly prepared SAS IDs that require a fix by the vendor or Sprint, shall be reported to Amdocs via Service Manager tickets.
Key Performance Indicator example These data models are intended to model entities relevant for parking use cases in smart cities scenarios. The main entity types identified are: • OffStreetParking. An offstreet parking site with explicit entries and exits. • ParkingAccess. An access point to an off street parking site. • OnStreetParking. An on street, free entry (but might be metered) parking zone which contains at least one or more adjacent parking spots. • ParkingGroup. A group of parking spots. Granularity level can vary. It can be an storey on a parking garage, an specific area belonging to a big parking lot etc or just a group of spots, differentiated for an specific purpose (usage, restrictions, etc.). • ParkingSpot. An individual, usually monitored, parking spot. This model will be used in action A.25 (Management of EV parking places). An example of this is shown in Figure 16, which depicts an on-street parking, and in Figure 17, which illustrates a single parking spot. On-Street Parking
Key Performance Indicator. [**] [**] [**] [**] [**] [**] [**] [**] [**] [**] [**] [**] [**] [**] [**] Amdocs 89 SLA Management Sprint Schedule C Creditable Performance Specifications (CPS)
Key Performance Indicator. Specification: Retail GoldenGate Response Time Definition: Amdocs ability to deliver Retail GoldenGate trail files to the Sprint GoldenGate hub servers within the times presented in Tables 8.1 and 8.2 below. KPI Formula: [**] Measurement Period: Monthly Data Source: Amdocs Tracking Tool Frequency of Collection: Continuous Special Exclusions: [**]
Key Performance Indicator. The contractor must comply with the below Key Performance Indicators (KPls) which will be applied to the services covered by the Contract. The KPls and the methodology for their monitoring and measurement shall be accepted, confirmed and must be included in the bidders’ offer. The following KPls will be used by UNHCR to track and monitor the performance level. Bidders shall accept these proposed indicators for assessing their performance quality of work. # KPIs Measures Measurement Criteria UNHCR Standard Frequency of Measurem ent 1 Adherence to work schedule The contractor to follow the agreed schedule of cleaning services Number of failures to meet compliance Maximum of 5 incidents within 1 year Monthly 2 Personnel Composition and availability of skilled personnel to carry out services and perform respective tasks Number of complaints received by UNHCR Maximum of 5 incidents within 1 year Daily 3 Compliance with Health and Safety regulations Contractor shall ensure compliance with Health and Safety Regulations by providing his personnel with uniforms Monitoring the compliance with Health and Safety regulations Maximum of 2 incidents within 1 year Quarterly and PPE to execute the services including regular covid-19 testing. 4 Tools and Equipment Contractor shall ensure that all tools and equipment are provided such as brooms, mops, pressure washers, leaf blowers etc. Compliance with the list of tools and equipment necessary to perform the services Maximum of 3 incidents within 1 year Monthly
Key Performance Indicator. On Time in Full (OTIF)
