Credit Request and Payment Procedures. To receive a Service Credit, you must submit a claim by opening a case at Support@big- xxxx-xxxxxxxx.xxx . To be eligible, the credit request must be received by us by the end of the second billing cycle after which the incident occurred and must include:
Appears in 3 contracts
Samples: Easy One Agreement, Easy One Agreement, Easy One Agreement
Credit Request and Payment Procedures. To receive a Service Credit, you must submit a claim by opening a case at Support@big- xxxx-xxxxxxxx.xxx with Support. To be eligible, the credit request must be received by us by the end of the second billing cycle after which the incident occurred and must include:
Appears in 3 contracts
Samples: Information Technology Agreement, Master Services Agreement, www.glynncounty.org
Credit Request and Payment Procedures. To receive a Service Credit, you must submit a claim by opening a case at Support@big- xxxx-xxxxxxxx.xxx to xxxxxxx@xxxxxx.xxx. To be eligible, the credit request must be received by us by the end of the second billing cycle after which the incident occurred and must include:
Appears in 1 contract
Samples: Wasabi Sla Agreement
Credit Request and Payment Procedures. To receive a Service Credit, you must submit a claim by opening a case at Support@big- xxxx-xxxxxxxx.xxx sending an email to xxxxxxx@xxx.xxx. To be eligible, the credit request must be received by us by the end of the second billing cycle after which the incident occurred and must include:
Appears in 1 contract
Samples: Service Level Agreement
Credit Request and Payment Procedures. To receive a Service Credit, you must submit a claim by opening a case at Support@big- xxxx-xxxxxxxx.xxx emailing xxxxxxx@xxxxxxxxxxxxxx.xxx. To be eligible, the credit request must be received by us by the end of the second billing cycle after which the incident occurred and must include:
Appears in 1 contract
Samples: cloudpresenter.com
