Common use of Contractor’s Office Clause in Contracts

Contractor’s Office. Contractor shall maintain an office or other facility to which the public and the Town personnel may call or send written and electronic inquiries or complaints and from which the general public and the Town personnel may receive information relevant to the Services. Such office or facility shall be equipped with adequate mediums of communication (telephones and email addresses) to promptly respond to Town and Resident/citizen inquiries or complaints. Contractor’s office shall have at least one (1) responsible person in charge and present during all collection hours. The Contractor shall provide the Town with at least one (1) separate telephone number which may be used by the Town personnel to communicate with the Contractor after regular business hours or during an emergency.