Contract variations. Where a Scheme Employer submits a contract variation via i-Connect the scheme member’s record will be updated automatically as part of the submission process. The Scheme Administrator will release an on-line membership certificate for the Scheme member to view, download or print setting out the changes that have been made within 10 working days of the member record having been updated. Where a Scheme Employer submits a contract variation via either a spreadsheet or a form LGS15B, the Scheme Administrator will release an on-line membership certificate for the Scheme member to view, download or print setting out the changes that have been made within 20 working days of the details having been received from the Scheme Employer
Appears in 2 contracts
Sources: Service Level Agreement, Pension Administration Service Level Agreement