Consumer Complaints. The Chief of Police or designee will review and investigate consumer complaints at his/her discretion, whether such complaints are provided to the Contractor/Service Provider or to the City directly. Excessive, valid consumer complaints, or improper handling of same by may result in termination of the Agreement.
Appears in 7 contracts
Sources: Contractor/Service Provider Services Agreement, Contractor/Service Provider Services Agreement, Contractor/Service Provider Services Agreement