Comprehensive Case Management Sample Clauses
Comprehensive Case Management. The Contractor shall provide case management services to all Veterans enrolled through the RVSP. Case management is considered a key component of service delivery and critical to the ultimate success of the Veteran. Case management is necessary to assure that all of the needs of the Veteran are met and that information is collected and reported. If a Veteran is enrolled in more than one funding stream, differentiated services provided for each program shall be documented and justified. Contractor and all partners shall use the VOS for Veteran case management. The responsibilities of the Case Manager are as follows:
i. Case Manager shall contact Veterans at least one time per month and a substantial service shall be provided and documented in the VOS. Services shall include, but are not limited to: staff-assisted job development, case management and short term pre-vocational services.
ii. Case Manager shall be responsible for tracking the Veteran’s progress, assistance with identifying and overcoming any barriers, providing career and motivational counseling, acting as an advocate on behalf of the Veteran and making other referrals for services and other resources that are identified in the IEP.
iii. Case Manager shall assist the Veteran in improving job seeking skills such as interviewing skills, utilizing job search engines, and communicating effectively with potential employers.
iv. Case Manager shall use the information collected for input into the VOS System.
v. Case Manager shall monitor all program offerings and ultimately performance outcomes.
vi. Case Manager shall be responsible for assisting the Veteran in obtaining and retaining employment.
vii. Case Manager shall provide access to specialized job readiness workshops to include topics such as: Resume Creation and Critique, Interviewing Techniques, Job Search Techniques, Dressing for Success, and Workplace Etiquette.
viii. Case Manager shall provide access to electronic job search tools, self-help references and labor market information. This information shall be used to direct the Veteran into high wage, high growth careers relevant to their surrounding job market so that training dollars are used in the most effective manner.
Comprehensive Case Management. 2.1.3.1 Contractor shall provide comprehensive case management for each inmate it enrolls into its program. This includes, but is not limited to:
2.1.3.1.1 Creating a written case plan within a week from completing the needs assessment, that maps out how the needs assessment will be addressed;
2.1.3.1.2 Providing necessary services to the inmate to successfully complete the case plan and/or linking the inmate to those services, and following through to ensure that the linkage was successful. This must include a goal of obtaining permanent housing, and the needed services to enable the person to stay in permanent housing – in other words services that are limited in duration and transform the client into a self-sufficient person or that are ongoing and allow the client to live a stable, productive life. Such services include, but are not limited to, short term housing, mental health services, life skills, support in finding employment, drug rehabilitation services, assistance in accessing public benefits, family reunification, and education. The client’s case manager should have a face to face meeting with the client as soon as practical after the client has exited the jail.
Comprehensive Case Management. The Contractor will provide comprehensive case management services to WIOA youth program participants as part of the year round strategy to support and assist youth to attain meaningful outcomes. The Contractor’s staff is expected to work closely with youth participants to provide support and guidance, address needs and barriers, solve problems, serve as role models, and assist in the attainment of the objectives and goals agreed upon in each participant’s ISS. Each youth participant’s ISS will be reviewed and updated by the Contractor’s staff quarterly to arrange for needed services, identify and address concerns as they arise, and document progress made during participation. Regular personal contact between a case manager and the youth program participant is essential. Based on the case management relationship, the youth participant should be aware that he/she has support and accountability in working to achieve his/her personal goals. Primary case management functions include services coordination, advising and counseling, advocacy, follow-up and accurate and timely record keeping. All of the Contractor’s staff is expected to be informed of, and adhere to, professional standards of client confidentiality. The Contractor’s staff with access to, or control over WIOA youth records or other confidential information is expected to safeguard such information. No staff member, volunteer, or other person associated with the Contractor shall release or disclose information concerning the youth without securing a signed release of information authorization prior to releasing the records. This includes information sharing that is verbal, written or electronic. Exchange of information is generally to be used for eligibility verification, coordination of services and activities, tracking progress and participation, securing additional services, and for follow-up purposes.