Complaints and Disputes. 25.1 In case the Customer has raised a question or a problem with the account executive or another employee of the Company without receiving a satisfactory answer, the Customer is entitled to file a written complaint with the Compliance Department in the Company the Compliance Department hereafter investigates and answers the complaint.
Appears in 7 contracts
Samples: Client Service Agreement, gemforexglobal.com, cdn.sikapa.trade
Complaints and Disputes. 25.1 34.1. In case the Customer Client has raised a question or a problem with the account executive or another employee of the Company without receiving a satisfactory answer, the Customer Client is entitled to file a written complaint with the Compliance Department in the Company the Company. The Compliance Department hereafter investigates and answers the complaint. All complains will be handled by the Company as per the Company’s Complaints Handling Policy.
Appears in 4 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Complaints and Disputes. 25.1 24.1 In case the Customer has raised a question or a problem with the account executive or another employee of the Company without receiving a satisfactory answer, the Customer is entitled to file a written complaint with the Compliance Department in the Company the Compliance Department hereafter investigates and answers the complaint.
Appears in 1 contract
Samples: Client Service Agreement
Complaints and Disputes. 25.1 34.1. In case the Customer Client has raised a question or a problem with the account executive or another employee of the Company without receiving a satisfactory answer, the Customer Client is entitled to file a written complaint with the Compliance Department in the Company the Company. The Compliance Department hereafter investigates and answers the complaint.
Appears in 1 contract
Samples: Terms and Conditions
Complaints and Disputes. 25.1 35.1. In case the Customer Client has raised a question or a problem with the account executive or another employee of the Company without receiving a satisfactory answer, the Customer Client is entitled to file a written complaint with the Compliance Department in the Company the Company. The Compliance Department hereafter investigates and answers the complaint.
Appears in 1 contract
Samples: Client Agreement
