Common use of Company IT Service Levels Table Clause in Contracts

Company IT Service Levels Table. [***]* The steering committee shall: (1) review the Service Levels metrics and targets annually, and (2) use the Change Control Procedures with respect to any Service Levels that require periodic adjustment pursuant to this Agreement or that are no longer appropriate because of an increase, decrease or change to the Services. In addition, either Party may, at any time pursuant to the Change Control Process, initiate negotiations to review and, upon agreement, adjust any Service Level which such Party in good faith believes is Schedule B - Systems Services Agreement - Final 2 October 18, 2001 Proprietary and Confidential International Paper / Exult inappropriate. [***] ---------- * Confidential information has been omitted. Schedule B - Systems Services Agreement - Final 3 October 18, 2001 Proprietary and Confidential International Paper / Exult SCHEDULE C CHARGES SCHEDULE

Company IT Service Levels Table. [***]* The steering committee shall: (1) review the Service Levels metrics and targets annually, and (2) use the Change Control Procedures with respect to any Service Levels that require periodic adjustment pursuant to this Agreement or that are no longer appropriate because of an increase, decrease or change to the Services. In addition, either Party may, at any time pursuant to the Change Control Process, initiate negotiations to review and, upon agreement, adjust any Service Level which such Party in good faith believes is Schedule B - Systems Technical Services Agreement - Final 2 October 18, 2001 Proprietary and Confidential International Paper / Exult inappropriate. [***] ]* ---------- * Confidential information has been omitted. Schedule B - Systems Technical Services Agreement - Final 3 October 18, 2001 Proprietary and Confidential International Paper / Exult SCHEDULE C CHARGES SCHEDULE