Communication with the Company Clause Samples

Communication with the Company. All communication with the Company must be performed through the relevant account manager of the Affiliate, who will ensure that any requests, information and/or documentation will be communicated to the Company, where needed.

Communication with the Company. (10.1) Email, which you register with us, Client Dashboard, Discord, or Live Chat serve as the recognized channels for communication between the Client and the Company. For additional communication support, the Company can make Phone Calls and Zoom available for the Client. You acknowledge that all communication from the Company or its partners in connection with the provision of Services will take place through these communication channels. (10.2) The Company commits to real-time engagement within business hours and strives to offer prompt and dependable services to its Clients. (10.3) Signing up for any of the Services requires the Client to submit a legitimate name and email, and KYC to facilitating immediate interaction with the Company’s staff. (10.4) Should the Client not reply to the Company’s emails or submit incorrect information, the Company reserves the authority to either suspend any demo account and terminate this Agreement. (10.5) All information the Client provides to us, whether through the Website, the Dashboard, or any other means, must be accurate, truthful, and current. The Client is required to promptly inform the Company about any changes to their information or update their details in the Dashboard. The Client bears full responsibility for the accuracy and currency of all provided information; the Company is not required to validate this data. The Company retains the authority to end this agreement immediately if any information the Client provides is found to be false. (10.6) Under the stipulations of this Agreement, neither involved party shall suffer disadvantage due to unintentional mistakes or oversights, provided that such inaccuracies are rectified swiftly after their discovery. (10.7) Should an unintentional error or oversight be identified by either party, suitable corrections will be implemented as promptly as feasible to fully rehabilitate all parties to the state they would have occupied had the error or omission not transpired.

Communication with the Company. All communication with the Company must be performed through the relevant account manager of the Affiliate, who will ensure that any requests, information and/or documentation will be communicated to Safecap, where needed.