Common use of Citrix Clause in Contracts

Citrix. Citrix shall be responsible for the joint development of workarounds and for Level 3 support for unmodified portions of Citrix Product(s) relative to deviations from product specifications, such support to be provided without charge to Telechips. If Telechips reports any deviations from specifications in a Citrix Product following acceptance and during the term of this Agreement, then, as Telechips' sole remedy, Citrix agrees to use reasonable efforts to correct such deviations. Notice to Citrix of any deviations from product specifications shall be made in writing using Citrix' standard problem reporting mechanisms as they may be updated from time to time, or using the notice provisions of subsection 15.5 below. Citrix' obligations under this subsection as to a particular release of a Citrix Product shall cease ninety (90) days after delivery to Telechips of an Update Release, Version Release, or Product Release with a higher version number which has been accepted pursuant to Section 5 above. Any free Update Releases provided by Citrix to its customers generally shall be provided to Telechips without charge within thirty (30) days of the general availability of such Update Releases.

Citrix. Citrix shall be responsible for the joint development of workarounds and for Level 3 support for unmodified portions of Citrix Product(s) relative to deviations from product specifications, such support to be provided without charge to TelechipsLicensee. If Telechips Licensee reports any deviations from specifications in a Citrix Product following acceptance and during the term of this Agreement, then, as Telechips' Licensee's sole remedy, Citrix agrees to use reasonable efforts to correct such deviations. Notice to Citrix of any deviations from product specifications shall be made in writing using Citrix' standard problem reporting mechanisms as they may be updated from time to time, or using the notice provisions of subsection 15.5 below. Citrix' obligations under this subsection as to a particular release of a Citrix Product shall cease ninety (90) days after delivery to Telechips Licensee of an Update Release, Version Release, or Product Release with a higher version number which has been accepted pursuant to Section 5 above. Any free Update Releases provided by Citrix to its customers generally shall be provided to Telechips Licensee without charge within thirty (30) days of the general availability of such Update Releases.